Internship: Group Human Resources Division, People Operations and Digital HR, Employee Services [Jan to May 2027]

OCBC Group; Singapore; Sur place; SGD 20 000 - 27 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Holistic benefits package

Community initiatives

Industry-leading learning and PD

Résumé du poste

OCBC Bank is seeking an Employee Services Intern to support talent acquisition, onboarding, and HR operations. You will work closely with HR teams and stakeholders to ensure a seamless candidate and employee experience while learning end-to-end lifecycle processes in a major banking group.

The role emphasizes organization, communication, and a strong customer-centric mindset, with opportunities to develop stakeholder management and data governance skills in a fast-paced environment.

Qualifications

• Open to learning and feedback.
• Strong sense of curiosity and attention to detail.
• Organised and able to manage multiple priorities effectively.
• Strong communication and interpersonal skills.
• Customer-centric with a passion for delivering excellent service.
• Able to work collaboratively with stakeholders at various levels.
• Comfortable handling confidential information with professionalism and integrity.
• Currently pursuing an undergraduate or postgraduate degree.

Responsabilités

• Support recruitment administration, candidate screening, and onboarding activities.
• Assist with employee lifecycle management and work pass administration.
• Support adherence to employment regulations and company policies.
• Maintain accurate employee records and data integrity across HR systems.
• Provide timely and professional support to candidates, employees, and managers.
• Identify opportunities to improve HR processes and service delivery.
• Assist on other HR operations projects as needed.

Connaissances

Learning mindset

Curiosity

Organization

Communication

Customer-centric

Collaboration

Confidentiality

Student status

Formation

Undergraduate or postgraduate degree

Description du poste

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here

Why join Play a key role in delivering exceptional employee experiences across the employee lifecycle. As an Employee Services Intern, you'll be part of a dynamic team that supports talent acquisition, onboarding, employee lifecycle management, and HR operations while ensuring a seamless and compliant experience for candidates and employees. You'll have the opportunity to develop your skills in HR operations, stakeholder management, compliance, and service excellence, while contributing to the effectiveness of the bank's people processes and supporting a future-ready workforce.

How you succeed

To excel in this role, you'll need to be organised, detail-oriented, and eager to learn. You'll work closely with HR teams, hiring managers, candidates, employees, and external stakeholders to support a range of employee lifecycle processes and ensure a high standard of service delivery. Your ability to communicate effectively, manage multiple priorities, and maintain accuracy while navigating a fast-paced environment will be key to building strong partnerships and driving operational excellence.

What you do

• Talent Acquisition & Onboarding: support recruitment administration, candidate screening, offer management, and end-to-end onboarding activities
• Employee Lifecycle Management: assist with employee movements, work pass administration, and offboarding processes to ensure a seamless employee experience
• Compliance & Governance: support adherence to employment regulations, employee screening protocols, regulatory requirements, and company policies
• HR Data & Records Management: maintain accurate employee records, documentation, and data integrity across HR systems
• Stakeholder Support: provide timely and professional support to candidates, employees, hiring managers, HR Business Partners, and external stakeholders
• Service Excellence & Process Improvement: identify opportunities to enhance HR processes and contribute to initiatives that improve operational efficiency and employee experience
• Ad-hoc Tasks: provide support on other HR operations projects and tasks as assigned

Who you work with

Group Human Resources is at the forefront of our ongoing transformation. We're building the future-ready workforce that will shape the future of banking. We drive culture, empower individuals, enable teams, and create conditions for our people to thrive. Within People Operations and Digital HR, you'll be part of the Employee Services team, which plays a critical role in delivering efficient, compliant, and employee-centric HR services. You'll work alongside experienced HR professionals and gain exposure to a broad range of HR operations and employee lifecycle processes that support the bank's workforce.

Who you are

• Open to learning and feedback
• Strong sense of curiosity and attention to detail
• Organised and able to manage multiple priorities effectively
• Strong communication and interpersonal skills
• Customer-centric with a passion for delivering excellent service
• Able to work collaboratively with stakeholders at various levels
• Comfortable handling confidential information with professionalism and integrity
• Currently pursuing an undergraduate or postgraduate degree

Learning Objectives

• Hands-on experience in talent acquisition, onboarding, employee movements, work pass administration, and offboarding processes
• Exposure to employment regulations, screening requirements, HR policies, and regulatory frameworks that support compliant HR operations
• Opportunities to develop stakeholder management skills through interactions with candidates, employees, hiring managers, HR Business Partners, and external stakeholders
• Practical experience in HR operations, service delivery, and process improvement initiatives
• Enhanced data management, attention to detail, and organisational capabilities through managing HR records and documentation
• Exposure to end-to-end employee lifecycle management within a leading banking environment
• Opportunities to strengthen communication, problem-solving, and collaboration skills while supporting business and HR objectives

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let's build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody's and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.