Intern, People Experience

Rolejob; Singapore; On-site; SGD 16,000 - 22,000; Full time

Benefits offered by this job

Comprehensive Medical Insurance

Flexible Work Arrangements

Leave Entitlement

Community Involvement

FlexWork differentiated hours

Job summary

Grab is offering a People Experience Intern role based onsite at Grab One North, Singapore. You will assist in planning and coordinating onboarding and immersion activities, ensuring materials, communications, and schedules are accurate and up-to-date.

You will learn about employee experience, programme coordination, and process improvement while working closely with teams across countries; you will use GenAI tools to enhance materials and summaries.

Qualifications

• Pursuing a Diploma or Undergraduate programme.
• Ability to coordinate tasks, information and deadlines with multiple partners.
• Proficient with Google Workspace or Microsoft Office.
• Strong writing and proofreading for participant communications.
• Organise input from teams across countries and summarize themes.
• Experience with AI tools to boost productivity and ideas.

Responsibilities

• Coordinate onboarding and immersion session logistics, timelines and materials with partners.
• Prepare and update participant communications, session guides and FAQs.
• Track registrations and milestones; follow up with partners to stay on schedule.
• Support OneGrab immersion and onboarding sessions; escalate blockers to owners.
• Gather feedback; summarize themes and propose follow-ups for process owners.
• Use GenAI tools to draft or refine materials; verify outputs per data-handling rules.

Skills

Coordinate across partners

Google Workspace

Microsoft Office

Write and proofread materials

Stakeholder input to themes

Experience with AI tools

Education

Diploma or Undergraduate programme

Tools

Google Workspace

Microsoft Office

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The People Experience team is a small but collaborative group is committed to building a forward-looking and future-ready people function at Grab. Our focus is on delivering top-notch benefits programmes that enhance employee well-being and satisfaction. You'll work with colleagues and partners across teams and countries to make these experiences clear, welcoming, and well coordinated.

Get to Know the Role

As a People Experience Intern, you'll support the planning and coordination of employee onboarding and immersion activities, including OneGrab immersion. You'll help sessions run smoothly, keep supporting information accurate and up to date, and organise feedback into follow-up actions and improvement ideas for process owners to review.

This is an onsite internship at Grab One North, Singapore. You'll report to Senior Manager, People Experience.

You'll gain practical experience in programme coordination, employee experience, and process improvement.

The Critical Tasks You Will Perform

• You will coordinate onboarding and immersion session logistics, timelines, materials, and partner inputs so activities are ready to run as planned.
• You will prepare and update participant communications, session guides, FAQs, and supporting information, checking details for clarity and accuracy.
• You will track registrations, action items, and preparation milestones, following up with partners to keep delivery on schedule.
• You will help deliver OneGrab immersion and other onboarding sessions, resolving routine coordination issues and escalating blockers to the relevant owner.
• You will gather and organise participant and partner feedback, summarising themes and proposed follow-ups for process owners to review.
• You will use approved GenAI tools to draft or refine session materials, communications, and feedback summaries; verify outputs and follow applicable data-handling requirements.

Qualifications

What Essential Skills You Will Need

• You are pursuing in a Diploma or Undergraduate programme.
• You can coordinate tasks, information, and deadlines across multiple partners, and track follow-ups to completion.
• You can use Google Workspace or Microsoft Office to maintain trackers and prepare clear, accurate session materials.
• You can write and proofread participant-facing information, checking details for accuracy and readability.
• You can organise input from stakeholders across teams or countries and summarise it into themes and practical follow-up actions.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.
• You have familiarity with process-mapping or project-tracking tools.

Additional Information

Life at Grab

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique