Intern, Operational Excellence Outreach

SATS Ltd.; Singapore; On-site; SGD 13,000 - 20,000; Part time

Job summary

SATS Ltd. is seeking an Intern in Operational Excellence Outreach at Terminal 2 in Singapore. The role supports the team with administrative tasks, project coordination, content creation, and performance tracking across the organization.

You will craft engaging visuals, assist with market research, and collaborate across departments to drive process improvements and standard work initiatives. This internship emphasizes data-driven storytelling and cross-functional teamwork.

Qualifications

• Basic skills in Canva, Adobe Illustrator, or PowerPoint.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Lean, Six-Sigma or quality systems certified (not mandatory)

Responsibilities

• Provide administrative and coordination support for the Operational Excellence team.
• Create marketing collaterals or visuals to showcase improvements.
• Present insights and performance via dashboards, summaries, or reports.
• Conduct market research analyses to inform priorities.
• Collaborate cross-functionally to support improvement initiatives and data collection.

Skills

Excellent communication

Teamwork

Independent working

Detail-oriented

Organizational skills

Quality systems awareness

Tools

Canva

Adobe Illustrator

PowerPoint

Microsoft Office

Job description

Job Title: Intern, Operational Excellence Outreach

Job Location: Terminal 2

Job Description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

To provide administrative and coordination support for the Operational Excellence team in driving process improvements, standard work initiatives, and performance tracking across the organization.

• 1.Administrative Support: Perform various administrative duties as needed to support the team, including project coordination, preparation of meeting decks, visual boards, trackers and project documents.
• 2.Content Creation: Craft, clear and persuasive, and engaging content to build a culture of excellence by creatively showcasing improvements (key learning points, examples of good practices, recognition).
• 3.Communication and Reporting: Capable of presenting insights and performance in a clear and actionable manner through dashboards, summaries, or reports.
• 4. Market Research Analysis: Gathers and analyzes industry trends and customer insights to inform operational priorities and strategic decisions.
• 5.Cross-functional Collaboration: Works effectively with teams across departments to support improvement initiatives and data collection.

Key Requirements

• 1. Basic skills in Canva, Adobe Illustrator, or PowerPoint to create marketing collaterals or visuals.
• 2. Excellent written and verbal communication skills.
• 3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• 4. Ability to work independently and as part of a team.
• 5. Detail-oriented with strong organizational skills.
• 6.Lean, Six-Sigma or quality systems certified (not mandatory)