Intern, Customer Operations

Rolls-Royce; Singapore; On-site; SGD 17,000 - 22,000; Full time

Benefits offered by this job

Meaningful work

Professional development

Global exposure

Job summary

Rolls-Royce in Singapore is offering an Internship in the Customer Operations space. You will engage with customers, manage cases, and support programme management of customer projects across the region.

You'll develop skills in service delivery, data analysis with Excel and Power BI, and collaborate with regional teams. This internship provides meaningful work, learning from experienced colleagues, and opportunities to grow within a global company.

Qualifications

• Engineering student in a relevant field (Mechanical, Aerospace, Electrical, Materials).
• Strong IT skills with Excel and Power BI.
• Analytical and problem-solving abilities; team player.

Responsibilities

• Execute service delivery tasks within the region across engine teams or service lines.
• Prioritize tasks based on safety, contractual obligations, and availability.
• Support EIS activities to ensure fleet readiness.
• Contribute to customer account meetings with standardised content.
• Interact in a customer-facing capacity without direct customer alignment.

Skills

Engineering

Excel

Power BI

Analytical thinking

Team collaboration

Education

Engineering student

Tools

Excel

Power BI

Job description

Allowance: Competitive allowance dependent on education background)

At Rolls-Royce we are committed to always being a force for progress; powering, protecting and connecting people everywhere.

Our Internship programmes are designed to help you build your career from day one. You'll work on meaningful projects, learn from experienced colleagues and develop the skills to make a real impact. That's Infinite Potential.

Role overview:

You’ll be part of an exciting Internship in the Customer Operations space, where you’ll engage directly with customers, manage cases, and support the programme management of customer projects. This role is key to driving operational excellence and supporting our Services teams in delivering core business activities across the region.

What you’ll be doing:

• Executing service delivery tasks within the region, either within a specific focus area (e.g. entry into service (EIS) readiness, a particular engine team, or bespoke availability service) or across multiple engine teams and service lines
• Taking direction from regional services management while independently prioritising tasks based on safety, contractual obligations, and availability assurance
• Supporting the delivery of EIS activities for new and transitioned fleets to ensure seamless operational readiness for customers
• Contributing to customer account meetings by providing relevant, standardised operational content, aligned with account segmentation cadence
• Operating in a customer-facing capacity, without being directly customer-aligned

Who we’re looking for:

• Students studying Engineering (Mechanical, Aerospace, Electrical, Materials, etc.)
• Strong IT skills, with experience using Excel and Power BI
• Strong analytical and problem-solving abilities
• Exposure or knowledge with Programme management is preferred
• A strong team player – teamwork is essential

Our behaviours drive us - we put safety first, do the right thing, keep it simple and make a difference. We’ll expect that of you, too.

What we offer:

• Meaningful work from day one, with the support to help you succeed
• A culture that invests in your personal and professional development
• The chance to grow your skills while working on real projects in a global company

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.