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Surbana Jurong is seeking an IFM Manager to lead M&E systems and non-technical FM services at SJ Campus. You will ensure reliability, safety, regulatory compliance, and an exceptional workplace experience, coordinating with service partners and driving operational excellence.
The role includes leading M&E and soft-service teams, managing budgets, and ensuring health and safety across campus operations, with emphasis on energy efficiency and sustainability.
The Integrated Facilities Management (IFM) Manager leads the management of all mechanical and electrical (M&E) systems and non-technical facilities management services at SJ Campus. This IFM Manager is responsible for ensuring the reliability, efficiency, safety, and regulatory compliance of building systems while delivering an exceptional workplace experience. Key responsibilities include overseeing service partners, driving operational excellence, ensuring compliance with statutory requirements, monitoring service performance against contractual KPIs, and maintaining a safe, clean, secure, and efficient campus environment that supports business continuity and organizational objectives.
Lead a team of M&E & Soft Service executives, technicians, and external specialists. Provide training on safety, technical skills, and equipment operation. Ensure adequate manpower planning and performance evaluation.
Mechanical & Electrical Systems Management: Oversee the operation, maintenance, and performance of all M&E systems installed in SJ Campus. Ensure all systems operate efficiently, safely, and in compliance with relevant codes and regulations. Develop and implement preventive and corrective maintenance programs for M&E assets. Troubleshoot system faults and lead restoration efforts to minimize downtime.
Oversee day‑to‑day delivery of soft services such as: Cleaning & housekeeping, Pest control, Landscaping & horticulture, Waste management & recycling, Security services. Conduct scheduled site inspections to ensure compliance with standards and identify areas for improvement. Coordinate periodic facade‑cleaning, high‑dusting, and ad‑hoc service requirements. Ensuring services align with workplace or building policies, health standards, and regulatory requirements.
Ensure compliance with statutory requirements (e.g., fire code, electrical safety, BCA regulations, energy code). Coordinate and prepare for inspections, audits, and certification renewals (e.g., LEW inspections, fire safety certifications. Lift license, gas inspection and water tank cleaning). Maintain accurate documentation such as maintenance records, equipment logs, and compliance reports. Ensure risk assessments are conducted for M&E work and ensure safe working practices are followed.
Plan and execute M&E upgrade works, retrofitting, and asset replacement projects. Coordinate with consultants, contractors, engineers, and authorities for project approvals and execution. Review technical drawings, specifications, and method statements. Ensure projects are delivered on time, within budget, and according to technical standards.
Manage service providers responsible for mechanical, electrical, and other technical maintenance services. Evaluate vendor performance and recommend improvements or contract actions. Participate in procurement processes including tender specifications, evaluation, and awarding.
Monitor and analyses utilities consumption (electricity, chilled water, water, solar). Support the organization ’s sustainability goals (e.g., Green Mark certifications, waste reduction, energy audits). Recommend and implement cost-saving measures related to M&E operations.
Maintain an accurate register of all M&E assets including equipment age, condition, and lifespan. Develop asset lifecycle strategies, including predictive maintenance and end of life replacement plans.
Oversee critical equipment such as backup generators, UPS systems, fire pumps, and life safety systems. Lead emergency response for M&E failures, outages, or incidents. Ensure availability of emergency procedures, response protocols, and business continuity plans.
Prepare and manage the M&E maintenance budget and capital expenditure (CAPEX) plans. Track and control operating costs related to M&E systems. Provide financial analysis for cost-saving initiatives.
Serve as the technical point of contact for internal stakeholders and building occupants. Provide timely updates and technical advice on system performance, outages, and maintenance work. Respond to M&E related service requests, feedback, and issues.
Prepare periodic management reports covering performance KPIs, inspections, incidents, and improvement plans. Maintain accurate records of service schedules, audit findings, and compliance documents.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
SJ is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future. Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future.
Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables.
A global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery, SJ has built more than a million homes in Singapore, created master plans in more than 60 countries and developed over 100 industrial parks globally.
SJ is #23 in Engineering News-Record’s 2023 Top 225 International Design Firms, #14 in World Architecture 100 2024, and Asia Pacific FM Technology Provider of the Year 2022, awarded by International Facility Management Association.