Insurance Executive

VIKCONNECT PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

VikConnect Pte Ltd in Singapore seeks a detail‑oriented insurance operations professional to review and process applications, renewals and endorsements in line with underwriting policies. You will ensure compliance with insurer requirements and maintain essential knowledge of products, systems, and processes.

You will coordinate with insurers, monitor pending items, and assist with submissions to minimise risk and support business growth while maintaining strong client relationships and timely

Responsibilities

• Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/Service Level Agreement (SLA) opportunities.
• Maintain product, system, and process knowledge.
• Ensure compliance with Insurer's policies, procedures, and relevant legislation.
• Resolve escalated complaints promptly.
• Establish and maintain a good working relationship with clients.
• Monitor pending items from clients for existing policies, following required processes and guidelines.
• Assist with new submission reviews until completed to minimise risk and contribute to business growth.
• Track new and pending claims status by liaising with the Insurers.

Job description

Job Profile

The purpose of this role is to support clients by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.

Job Description

• Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/Service Level Agreement (SLA) opportunities.
• Maintain product, system, and process knowledge.
• Ensure compliance with Insurer's policies, procedures, and relevant legislation.
• Resolve escalated complaints promptly.
• Establish and maintain a good working relationship with clients.
• Monitor pending items from clients for existing policies, following required processes and guidelines.
• Assist with new submission reviews until completed to minimise risk and contribute to business growth.
• Track new and pending claims status by liaising with the Insurers.

Work Location: West

VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R25158895 (Neo Hui Xin Wendy)