Business Development Executive - Broker Channel

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 40,000 - 62,000; Full time

Job summary

JAC Recruitment Pte Ltd in Singapore is seeking an Insurance Operations Assistant to handle quotations, policy administration, renewals, and servicing for intermediaries and clients.

The role requires a Diploma or Degree in Insurance or related fields, MS Office proficiency, and strong interpersonal skills. You will coordinate with internal teams and prepare processing instructions while managing multiple priorities in a fast-paced environment.

Qualifications

• Diploma or degree in Insurance, Business, Finance or related field.
• Professional insurance qualifications (e.g., CGI) are a plus.
• Proficient in MS Office, especially Excel and Word.
• Strong interpersonal and communication skills for partner relations.
• Keen to develop insurance knowledge and learn new skills.
• Able to manage multiple priorities in a fast-paced environment.
• Self-motivated, adaptable and detail-oriented.
• Team-oriented with a customer-focused approach.

Responsibilities

• Serve as main contact for intermediaries on quotations, policy administration and renewals.
• Coordinate with internal stakeholders and draft detailed processing instructions.
• Calculate premium adjustments and advise on policy changes as needed.
• Monitor outstanding documents, renewals, and policy requirements.
• Review renewals and coordinated follow-up actions.
• Prepare reports to support underwriting and portfolio management.
• Assist with bond-related documentation and approvals.
• Coordinate collection and issuance of policy/bond documents with intermediaries and clients.
• Review supporting docs for accuracy and completeness.
• Support inquiries from internal departments and management.
• Undertake additional duties and projects as assigned by management.

Skills

Microsoft Excel

Microsoft Word

Insurance knowledge

Interpersonal skills

Multi-tasking

Proactive

Teamwork

Communication

Education

Diploma or Degree in Insurance, Business, Finance

Tools

Excel

Word

Job description

Job Description

• Act as the primary point of contact for intermediaries, handling enquiries relating to quotations, policy administration, endorsements, renewals, premium calculations, and general servicing matters.
• Liaise with internal stakeholders and prepare detailed instructions for policy processing and administrative support functions.
• Calculate and advise on premium adjustments, extensions, and other policy-related changes as required.
• Monitor and follow up on outstanding documentation, renewal instructions, declarations, and policy requirements.
• Review policies and renewals issued on amended or revised terms and coordinate necessary follow-up actions.
• Generate and prepare reports to support underwriting and portfolio management activities.
• Assist with the preparation and administration of bond-related documentation and approvals.
• Coordinate the collection and issuance of policy and bond documents with intermediaries and clients.
• Review supporting documentation to ensure accuracy, completeness, and proper execution.
• Support policy issuance and servicing enquiries from internal departments.
• Undertake additional duties and projects as assigned by management.

Requirements

• Diploma or Degree in Insurance, Business, Finance, or a related discipline.
• Professional insurance qualifications (e.g., CGI or equivalent) will be an advantage.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Strong interpersonal and communication skills with the ability to build relationships with external partners and internal stakeholders.
• Keen interest in developing technical insurance knowledge and learning new skills.
• Able to manage multiple priorities and work effectively in a fast-paced environment.
• Self-motivated, adaptable, and proactive with a strong attention to detail.
• Team-oriented mindset with a customer-focused approach.

Preferred Background

• Experience in general insurance operations, underwriting support, policy administration, broker servicing, or related insurance functions would be advantageous.
• Familiarity with commercial lines, bonds, or policy servicing processes is beneficial.

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