Insurance Claims Admin ($3,500) (12 Months Contract) #NKC

Recruit Express Pte Ltd; Singapore; Presencial; SGD 42 000 - 64 000; Tempo integral

Resumo da oferta

Recruit Express Pte Ltd in Singapore seeks an experienced Claims Assessor to evaluate and process medical claims accurately while delivering high service standards.

The role involves collaborating with medical institutions and policyholders, performing quality checks, handling enquiries, and supporting ad-hoc duties within the claims team.

Responsabilidades

• Claims Assessment & Processing: Assess and process medical claims accurately and in a timely manner.
• Stakeholder Engagement: Liaise with medical institutions and policyholders to clarify outstanding requirements.
• Quality & Compliance: Conduct quality checks to ensure accuracy and compliance, including STP processing.

Descrição da oferta de emprego

OT Expected

You will be responsible for assessing and processing medical claims accurately and efficiently while delivering a high standard of service to customers and business partners.

Key Responsibilities

1. Claims Assessment & Processing
   Assess and process medical claims accurately and in a timely manner, ensuring prompt and fair payouts in line with established service standards.
   Review pending claims to ensure reserve adequacy and timely closure of claims.
2. Stakeholder Engagement
   Liaise professionally with medical institutions and policyholders to clarify outstanding requirements and facilitate smooth claims processing.
3. Quality & Compliance
   Conduct quality checks on processed claims to uphold high standards of accuracy and compliance, including claims processed through the straight-through processing engine.
4. Customer & Business Partner Relations
   Provide excellent service and strengthen relationships with customers and business partners through responsive, empathetic, and professional support.
5. Claims Enquiries
   Handle escalated claims-related enquiries with clarity, care, and professionalism.
   Perform other ad-hoc duties as assigned.