Insurance Case Manager - Sales Support & Policy Liaison

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd is seeking a proactive professional to assist the sales team in developing and implementing sales strategies within the banking and insurance sector.

The role involves submitting insurance applications, maintaining documentation, and liaising with insurers. Fluency in English and Mandarin is required for interaction with diverse stakeholders, with a strong focus on customer service and process improvement.

Qualifications

• Proficient in Microsoft Office.
• Performance driven and results focused.
• A team player with good interpersonal, communication and negotiation skills.
• Fluent in verbal and written English and Mandarin to liaise with stakeholders.

Responsibilities

• Assist the sales team with sales development and implementation to achieve business objectives.
• Submit and liaise insurance applications with insurers.
• Document and maintain each insurance application accurately.
• Familiar with insurance products/services and banks' credit procedures.
• Coordinate medical examinations and logistic arrangements for new leads; prepare insurance forms and policy contracts; handle client reimbursements.
• Handle enquiries from internal and external customers.
• Participate in internal and external training programs.
• Contribute to ongoing process improvements.

Skills

Communication skills

Negotiation skills

Team player

Bilingual English/Mandarin

Education

Diploma/ Bachelor degree or equivalent

Tools

Microsoft Office

Job description

Good Job Creations (Singapore) Pte Ltd is seeking a proactive professional to assist the sales team in developing and implementing sales strategies within the banking and insurance sector.

The role involves submitting insurance applications, maintaining documentation, and liaising with insurers. Fluency in English and Mandarin is required for interaction with diverse stakeholders, with a strong focus on customer service and process improvement.