Insurance Broker Executive

HOWDEN INSURANCE BROKERS (S.) PTE. LIMITED; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

HOWDEN INSURANCE BROKERS (S.) PTE. LIMITED in Singapore is seeking an Insurance Broker (Executive) to manage client relationships, assess needs, and design tailored employee benefits plans.

You will negotiate with carriers, present options, and support clients through renewals and claims, with emphasis on service quality and timely communication. Fresh graduates welcomed; degree or professional qualifications encouraged.

Qualifications

• Excellent report writing skills.
• Strong communication and interpersonal skills.
• Degree or professional insurance qualifications required or preferred.
• 2 years of relevant experience is advantageous; fresh graduates welcomed.
• Good knowledge of employee benefits products.

Responsibilities

• Build and maintain strong client relationships.
• Assess client needs and renewal opportunities.
• Research markets and design benefit plans.
• Negotiate terms with carriers.
• Communicate benefits to employees and HR.
• Support claims escalations and renewals.

Skills

Report writing

Relationship building

Client service

Communication

English proficiency

Time management

Fresh graduates welcome

Interpersonal skills

Education

Bachelor's degree or equivalent

Professional insurance qualifications

Job description

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job role: Insurance Broker (Executive)

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 55 countries worldwide.

YOUR ROLE AND RESPONSIBILITIES:

Relationship Management:

• Build and maintain strong relationships with clients, understanding their evolving needs.
• Provide exceptional customer service and support to retain clients and build long-term partnerships.

Needs Assessment and Analysis:

• Conduct thorough assessments to understand client’s specific needs and objectives.
• Analyze the existing employee benefits programs and identify areas for improvement on renewal.
• Help clients manage and control the costs of their benefits.
• Provide strategies for cost containment.

Market Research and Plan Design:

• Identify the insurance market to find best available plans and carriers.
• Design customised employee benefits plans that align with client’s goals and budget.
• Present multiple options and explaining the benefits and drawbacks of each.

Negotiation:

• Negotiate with insurance carriers to secure the best rates and terms for the client.
• Leverage industry knowledge and relationships to obtain favourable terms for clients.

Employee Communication and Education:

• Conduct in-person or online sessions to brief employees on their benefits.
• Provide on-going support to answer employee/HR questions and resolve issues/

Claims Management:

• Assist in claim escalations from HR or employees
• Act as a liaison between employee and insurance carriers to resolve claims issues, if applicable

Renewals:

• Review performance of the insurance plans to ensure they continue to meet client’s needs.
• Recommend changes to the plans based on feedback from client and/or industry trends.
• Conduct remarketing exercise to compare the terms against existing insurance carrier.
• Provide claim analysis report to inform clients the claim trends of employees

OUR IDEAL CANDIDATE WILL BE:

• Excellent report writing skills
• Good team spirit
• Resilient and able to meet deadlines
• Able to build relationship across all levels
• 2 years of relevant experience in a similar capacity will be advantageous (Fresh graduates are welcomed)
• A recognized degree in any discipline and/or professional insurance qualifications
• Good working knowledge of employee benefits products
• Good communication and interpersonal skills
• Strong verbal and written English

YOUR BENEFITS AND SALARY:

• Commensurate with qualification and experience
• Working in a collaborative environment with excellent learning opportunities

DATA PROTECTION NOTICE FOR JOB APPLICANTS

This Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we", "us" or "our") may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.

For more information, please refer to the link below.

• https://www.howdengroup.com/sg-en/Howden_SG_PDPA_Notice_for_Job_Application