Institutional Operations & Onboarding Specialist

CMC Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Day off for your birthday

Free breakfast and coffee daily

Additional leave after each year of‑s

Volunteer opportunities

Retail store discounts

Job summary

CMC Markets is a global leader in CFD trading and share investing. This role focuses on providing technical operational support to the CMC Connect team and institutional clients, ensuring smooth onboarding, testing, configuration management, and ongoing trading activity.

You will liaise with IT and other departments to test and roll out new processes, technology and products while maintaining regulatory and service standards.

Qualifications

• Experience managing business process change and technology implementation projects.

Responsibilities

• Provide technical operational support to the Institutional client base from pre-sales testing to onboarding and ongoing trading activity.

Skills

Stakeholder management

Client service mindset

Strong communication

Analytical skills

Onboarding experience

Tools

FIX

Web Services / APIs

MT4/5 Bridges

ECNs

Job description

CMC Markets is a global leader in CFD trading and share investing. This role focuses on providing technical operational support to the CMC Connect team and institutional clients, ensuring smooth onboarding, testing, configuration management, and ongoing trading activity.

You will liaise with IT and other departments to test and roll out new processes, technology and products while maintaining regulatory and service standards.