Inside Sales Team Lead — Growth & Forecasting

HEILIND ASIA PACIFIC (SG) PTE. LTD.; Singapore; On-site; SGD 90,000 - 160,000; Full time

Job summary

Heilind Asia Pacific (SG) PTE. LTD. is seeking an experienced Inside Sales Manager to lead the inside sales team, monitor targets, and drive improvements across sales administration.

You will coordinate with departments to resolve customer escalations and ensure accurate forecast reporting for strategic accounts. The ideal candidate has a diploma or higher in Electronics/ Electrical/ Mechanical Engineering, 4+ years of sales experience in interconnect components, and strong Mandarin/English

Qualifications

• Diploma or higher in Electronics/Electrical/Mechanical Engineering.
• At least 4 years of sales experience in interconnect components.
• Strong Mandarin and English communication abilities.
• Excellent time management and multitasking skills.

Responsibilities

• Manage the inside sales representatives team.
• Track sales targets set by management for your team.
• Suggest and implement improvements in the sales administration process.
• Coordinate department to solve customer escalation issues.
• Prepare monthly and quarterly sales billing forecasts for SGM.
• Leverage customer feedback to inspire new features or products.
• Foster an open-communication environment within the team.
• Approve workflows, CN & DN & RMA processes.
• Train inside sales on systems and customer dealings.
• Attend conference calls as required by customers or suppliers.
• Process quotes, orders entry, and stock planning for strategic customers.

Skills

Time management

Multitasking

Team player

Communication skills

Bilingual Mandarin/English

Education

Diploma or above in Electronics/Electrical/Mechanical Engineering

Job description

Heilind Asia Pacific (SG) PTE. LTD. is seeking an experienced Inside Sales Manager to lead the inside sales team, monitor targets, and drive improvements across sales administration.

You will coordinate with departments to resolve customer escalations and ensure accurate forecast reporting for strategic accounts. The ideal candidate has a diploma or higher in Electronics/ Electrical/ Mechanical Engineering, 4+ years of sales experience in interconnect components, and strong Mandarin/English