Inside Sales Executive

ESCO Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ESCO Pte. Ltd. is seeking an Inside Sales Executive to drive revenue growth by identifying new opportunities, developing customer relationships and converting sales leads into successful transactions.

You will focus on small-scale sales opportunities, inbound enquiries and non-strategic accounts, ensuring an effective sales process from lead engagement through to order fulfilment. As part of the role, you will manage the full sales cycle, build strong customer relationships, and collaborate with

Qualifications

• Diploma or Degree in Business, Sales, Marketing or a related discipline is preferred.
• Experience in inside sales, telesales, business development or account management.
• Strong communication, presentation and negotiation skills.

Responsibilities

• Drive revenue growth by identifying, pursuing and closing sales opportunities.
• Manage the full sales cycle from lead engagement through to quotation and order confirmation.
• Generate new leads through targeted outreach, referrals, and inbound enquiries.
• Respond to customer enquiries, assess requirements and convert leads into revenue-generating transactions.
• Build and maintain relationships to drive repeat business and account growth.
• Own small-scale opportunities and non-strategic accounts with consistent service.

Skills

Inside sales experience

Business development

Account management

Communication skills

Negotiation skills

CRM familiarity

Independent working

Education

Diploma or Degree in Business, Sales, Marketing or related discipline

Tools

CRM systems

Microsoft Office

Job description

About the role

As an Inside Sales Executive, you will be responsible for driving revenue growth by identifying new business opportunities, developing customer relationships and converting sales leads into successful transactions. You will focus on small-scale sales opportunities, inbound enquiries and non-strategic accounts, ensuring an effective sales process from initial engagement through to order fulfilment. Working closely with the wider Sales team and internal stakeholders, you will contribute to ESCO's business objectives by maximising sales opportunities, expanding the customer base and promoting solutions that deliver value to customers.

Key responsibilities

• Drive sales revenue growth by identifying, pursuing and closing sales opportunities to achieve assigned revenue targets, with a focus on product sales, smaller-scale projects and opportunities aligned with ESCO's sales strategy

• Manage the full sales cycle from lead qualification and customer engagement through to needs assessment, solution recommendation, quotation, negotiation, order confirmation and follow-up

• Proactively identify potential customers, generate new leads and expand ESCO's customer base through targeted outreach, referrals, inbound enquiries and other appropriate sales channels

• Respond promptly to customer enquiries, assess business requirements, qualify sales opportunities and convert suitable leads into revenue-generating transactions

• Build and maintain strong relationships with existing and prospective customers by understanding their needs, providing timely follow-ups and identifying opportunities for repeat business and account growth

• Take ownership of small-scale opportunities and non-strategic accounts, ensuring customers receive consistent service and that all sales activities are managed effectively

• Develop a sound understanding of ESCO's product portfolio and value proposition to recommend suitable audio-visual solutions, equipment, services and related offerings that meet customer requirements

• Maintain accurate and up-to-date sales pipeline records, track the progress of opportunities, follow up on outstanding quotations and provide regular updates on sales forecasts, conversion rates and potential business risks

• Work towards assigned revenue targets and applicable strategic Key Performance Indicators (KPIs), taking ownership of sales performance and implementing appropriate actions to address gaps or missed opportunities

• Identify opportunities for additional products, complementary services and recurring revenue based on customers' existing solutions and business needs

About you

• Diploma or Degree in Business, Sales, Marketing or a related discipline is preferred

• Previous experience in inside sales, telesales, business development, account management or a similar sales-oriented role

• Experience in the IT, audio-visual, technology or related industries would be an advantage

• Proven ability to identify sales opportunities, develop customer relationships and convert leads into successful sales

• Strong communication and interpersonal skills, with the confidence to engage customers, understand their requirements and present suitable solutions

• Good negotiation, presentation and commercial skills, with an understanding of quotation preparation, pricing and profit margins

• Strong organisational and time management skills, with the ability to manage multiple opportunities, follow-ups and competing priorities

• Proficiency in Microsoft Office applications and familiarity with CRM systems or other sales management tools

• Self-motivated, proactive and results-oriented, with a strong sense of accountability for sales performance and assigned targets

• Ability to work independently while collaborating effectively with colleagues and cross-functional teams