Innovation & Improvement Lead

NHG Health; Singapore; On-site; SGD 52,000 - 78,000; Full time

Job summary

Woodlands Hospital is seeking an Assistant Manager, Innovation & Improvement to support structured hospital-wide improvement and AI-related initiatives. You will work with clinical, operational and corporate teams to drive projects, coordinate pilots, and track outcomes.

The role emphasizes capability building, collaboration across departments, and sustaining an improvement culture to enhance patient care and operational efficiency.

Qualifications

• Degree in any discipline, preferably in Business Management, Healthcare Management, or related fields.
• 1–2 years of experience (Senior Executive) or 3–4 years (Assistant Manager) in healthcare, public sector, or large organisations.
• Clinical operations experience is preferred.
• Experience supporting or leading cross-functional improvement or transformation initiatives.
• Familiarity with programme tracking, reporting, or coordination roles.

Responsibilities

• Support the facilitation of improvement initiatives, including workshops and capability-building sessions (e.g. Value Stream Mapping, Lean methodologies).
• Coordinate and track progress of improvement initiatives across cycles (e.g., 3, 6, 9, 12 months).
• Provide day-to-day support to project leads to ensure timely execution and implementation.
• Collaborate with clinical, operational, and administrative teams to adopt improvement practices.
• Design and deliver improvement capability programmes with central functions.

Skills

Facilitation

Analytical thinking

Project coordination

Multi-tasking

Clear communication

Education

Bachelor’s degree

Job description

Woodlands Hospital is seeking an Assistant Manager, Innovation & Improvement to support structured hospital-wide improvement and AI-related initiatives. You will work with clinical, operational and corporate teams to drive projects, coordinate pilots, and track outcomes.

The role emphasizes capability building, collaboration across departments, and sustaining an improvement culture to enhance patient care and operational efficiency.