Infrastructure Program Leader — Drive IT Delivery & Impact

NCS; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

NCS is seeking an Infrastructure Lead Project Manager to oversee and deliver complex IT infrastructure projects, ensuring scope, schedule, and budget compliance. You will coordinate cross-functional teams across IT operations, engineering, and vendors to align with customer requirements.

The role emphasizes strong stakeholder engagement, risk management, financial tracking, and smooth transitions to operations, with a focus on public-sector Singapore projects and adherence to security and

Qualifications

• Degree in Information Technology, Computer Science, or related discipline.
• Minimum seven years of project management experience in IT infrastructure delivery.
• Strong understanding of network and server infrastructure (routers, switches, firewalls, VPNs, servers, storage, middleware).
• Experience with WAN/LAN, Internet, Voice, Video, and structured cabling systems.
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
• Knowledge of virtualization technologies such as VMware, Hyper‑V, or KVM.
• Experience in project financial management, risk management, and service transition.
• Strong communication, problem‑solving, and negotiation skills.
• Experience managing public‑sector projects in Singapore.
• Experience with government-approved vendors and contract management.
• Understanding of Singapore’s government security and compliance requirements.
• Familiarity with data protection and cybersecurity regulations (e.g., PDPA).
• Knowledge of ITIL frameworks for service management.
• Proficiency with PM tools such as Microsoft Project or Jira.
• Understanding of disaster recovery and business continuity planning.
• Scripting or automation skills (e.g., PowerShell, Python).
• Strong leadership and adaptability in dynamic environments.
• Excellent teamwork and communication across distributed teams.

Responsibilities

• Lead, deliver, and maintain infrastructure projects within time, scope, and cost parameters.
• Ensure project delivery quality and compliance with standards and methodologies.
• Plan and establish project schedules, quality plans, budgets, and communication and risk management plans.
• Manage issues related to scope definition, disputes, and integration of multiple project components.
• Oversee hardware, software, and system integration activities including migration and testing.
• Manage project financials, ensuring accurate cost and revenue forecasting.
• Oversee implementation in alignment with schedules, budgets, manpower, and quality metrics.
• Resolve project overrun issues promptly and effectively.
• Track project progress and report updates to senior management and customers.
• Mobilize and optimize team resources to maximize productivity and efficiency.
• Lead smooth project transitions to operations in compliance with customer requirements and processes.
• Manage project operations to maintain service levels, avoiding financial penalties and security incidents.
• Manage contracts, subcontractors, and vendor engagements to ensure successful project outcomes.
• Engage stakeholders effectively in project decisions and execution.
• Build long-term customer relationships by anticipating needs and exceeding expectations.
• Negotiate change control mechanisms and prioritize requests based on business needs.
• Collaborate with cross-functional teams including IT operations, engineers, and vendors.
• Oversee project scope, budget, and risk management activities.
• Manage government-approved vendors and understand public-sector procurement processes.
• Provide leadership, guidance, and performance management for project team members.
• Conduct team reviews and foster continuous improvement through coaching and collaboration.
• Promote teamwork, ownership, and technical communication within project teams.

Skills

Communication

Problem solving

Leadership

Negotiation

Stakeholder management

Education

Degree in Information Technology or Computer Science

Tools

Microsoft Project

Jira

VMware

PowerShell

Python

Job description

NCS is seeking an Infrastructure Lead Project Manager to oversee and deliver complex IT infrastructure projects, ensuring scope, schedule, and budget compliance. You will coordinate cross-functional teams across IT operations, engineering, and vendors to align with customer requirements.

The role emphasizes strong stakeholder engagement, risk management, financial tracking, and smooth transitions to operations, with a focus on public-sector Singapore projects and adherence to security and