Infrastructure & Network Strategy Lead

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorganChase Bank, N.A. in Singapore seeks a Lead Infrastructure Engineer to shape network strategy, designs, and optimization across LAN/WAN/DC/Cloud. You will define tool requirements, drive performance metrics, and partner with software teams to deliver aligned planning workflows.

The role emphasizes audit/compliance readiness, collaboration with regional carriers, and the delivery of scalable, reliable network solutions for regional services.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• 5+ years of experience in network planning, infrastructure engineering, or related roles.
• Deep understanding of network technologies, topologies, and transport protocols.
• Experience interpreting and applying industry standards to network design.
• Demonstrated ability to define requirements for software tools and collaborate with development teams.
• Experience developing and implementing network performance metrics.
• Proven track record of driving performance improvement and design optimization initiatives.
• Experience developing business cases and presenting to leadership.
• Familiarity with audit, risk, and compliance processes and documentation.
• Experience collaborating with regional carriers or service providers on network solutions.
• Strong analytical, documentation, and communication skills.

Responsibilities

• Lead technology and topology strategy by evaluating emerging and established network technologies and recommending solutions aligned to business, security, and resiliency needs.
• Design and standardize target network topologies (LAN/WAN/DC/Cloud connectivity) that optimize performance, scalability, availability, and operational supportability.
• Own requirements definition for network planning/management tools, translating business outcomes into clear epics, features, and acceptance criteria.
• Partner with software engineering teams to prioritize the tool roadmap, validate delivered functionality, and ensure fit-for-purpose planning workflows and UX for engineers.
• Drive automation and integration across planning, inventory, capacity, and change processes to reduce manual effort, improve data quality, and speed decision-making.
• Define and implement network performance metrics and KPIs, establishing measurement standards, thresholds, and reporting cadences across critical services and regions.
• Analyze performance and capacity data to identify trends, bottlenecks, and systemic issues; provide actionable insights and continuous improvement recommendations.
• Lead performance and design optimization initiatives, embedding best practices and innovations to improve efficiency, reliability, and end-to-end service quality.
• Build and present business cases (cost/benefit, risk reduction, ROI, and delivery approach) to secure funding and executive alignment for optimization programs.
• Ensure audit, risk, and compliance readiness by maintaining end-to-end documentation, supporting control testing and regulatory expectations, partnering with compliance, and coordinating with regional carriers/service providers to align standards, interoperability, and service performance.

Skills

Network planning

Infrastructure engineering

Standards compliance

Tool requirements

Performance metrics

Audit & compliance

Carrier collaboration

Analytics

Documentation

Communication

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

Network planning tools

Network automation

Orchestration platforms

Job description

JPMorganChase Bank, N.A. in Singapore seeks a Lead Infrastructure Engineer to shape network strategy, designs, and optimization across LAN/WAN/DC/Cloud. You will define tool requirements, drive performance metrics, and partner with software teams to deliver aligned planning workflows.

The role emphasizes audit/compliance readiness, collaboration with regional carriers, and the delivery of scalable, reliable network solutions for regional services.