Lead Infrastructure Engineer - Network Connectivity Services

Jpmorgan & Co; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

J.P. Morgan is seeking a Lead Infrastructure Engineer to drive design, build, and optimization of global infrastructure platforms within the Network Services team.

You will mentor engineers, shape technical strategy, and partner with cross-functional teams to deliver highly available and secure systems. Based in Singapore, you will own connectivity design across Asia-Pacific, lead bid processes, and ensure compliance with engineering standards while leveraging AI for efficient analysis and

Qualifications

• Bachelor's degree in computer science, cybersecurity, data science, or related discipline.
• Formal trainingen or certification on infrastructure engineering concepts and 5+ years of applied experience.
• Expertise in cloud platforms such as AWS, Azure or GCP and networking services.
• Deep knowledge of networking and telecommunications technologies (Layers 0-3) including dark fiber, DWDM, Ethernet, IP-VPN, DIA, broadband, cellular and satellite connectivity.
• Demonstrated expertise in the Asia-Pacific telecom connectivity market including regional carrier ecosystems and offerings.
• Excellent communication and stakeholder management skills across business and technical domains.
• Strong organizational and time management skills across geographies.
• Uses enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation.
• AI-assisted practices to identify recurring issues and ensure resiliency and security.

Responsibilities

• Lead requirements capture with stakeholders; translate needs into defined solution requirements.
• Produce end-to-end connectivity designs and documentation.
• Own tender and bid lifecycle for telecom connectivity solutions.
• Embed resilience and operational risk controls into all designs.
• Lead design reviews and governance; manage design exceptions.
• Design and implement scalable, resilient infrastructure architectures.
• Collaborate with providers and internal teams across lifecycle.
• Manage supplier relationships and governance, drive service improvement.
• Support regional/global network strategy and mentor junior engineers.
• Leverage AI capabilities to accelerate analysis and ensure security.

Skills

Cloud platforms

Networking

APAC market knowledge

Stakeholder management

Project management

AI capabilities

Security & resiliency

Education

Bachelor's Degree in Computer Science or related

Tools

Jira

Confluence

Job description

Job Description

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

Job Description

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorganChase within the Network Services team, you will play a critical role in designing, building, and optimizing the infrastructure platforms that support our global operations. You will drive technical strategy, mentor fellow engineers, and partner with cross-functional teams to deliver highly available, secure, and performant systems. Your expertise will directly influence how we scale our technology to meet evolving business demands.

The Network Connectivity Solution Engineer will be responsible for leading the requirements capture, tendering and design of network connectivity solutions across the Asia-Pacific region. This role partners with internal business stakeholders, service delivery teams and external telecom providers to ensure high-quality, timely, and cost-effective network solutions that meet business requirements and engineering standards.

Job Responsibilities

• Lead structured requirements capture with business and technology stakeholders; translate connectivity needs, constraints, and non‑functional requirements (resilience, performance, compliance, operability) into well‑defined solution requirements.
• Develop end-to-end connectivity designs aligned to approved architectural patterns and reference architectures, producing high‑level and low‑level designs, network diagrams, implementation constraints, and documented assumptions.
• Own the full tender and bid lifecycle for telecom connectivity solutions, including bid documentation, coordination of request‑for‑information/request‑for‑proposal activities with internal sourcing partners, technical and commercial evaluation, and formal documentation of vendor selection rationale.
• Embed resilience and operational risk controls into all designs, including path and carrier diversity, elimination of single points of failure, serviceability and monitoring requirements, and clearly defined demarcation and escalation models.
• Lead design reviews and architecture governance; manage design exceptions with documented risk acceptance and ensure decisions adhere to established engineering standards and controls.
• Design and implement scalable, resilient infrastructure architectures that support business‑critical applications and services.
• Collaborate with telecom service providers, vendors, and internal engineering teams across the bid and design lifecycle to ensure solutions are technically sound, commercially viable, and deliverable within defined constraints.
• Manage supplier relationships and performance governance, holding providers accountable to service level agreements, driving service improvement plans, and conducting recurring quality and performance reviews.
• Support regional and global network strategy execution through process improvements and service optimization; serve as the telecom connectivity market expert for the Asia‑Pacific region (carrier landscape, emerging technologies, pricing trends, supplier capabilities), lead evaluation/adoption of new technologies, and mentor junior engineers.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse‑first, AI‑assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required Qualifications, Capabilities, And Skills

• Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Expertise in cloud platforms such as AWS, Azure, or GCP, including compute, storage, and networking services.
• Deep knowledge of networking and telecommunications technologies (Layers 0-3), including dark fiber, DWDM, Ethernet, IP‑VPN, DIA, broadband, cellular and satellite connectivity.
• Demonstrated expertise in the Asia‑Pacific telecom connectivity market, including in-depth knowledge of regional carrier ecosystems, infrastructure landscapes, and connectivity product offerings across key markets.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust across business and technical domains.
• Solid organizational and time management skills, with the ability to manage multiple concurrent project across geographies.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse‑first, AI‑assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Preferred Qualifications, Capabilities, And Skills

• Experience using Atlassian tools (Jira and Confluence) for workflow, documentation and reporting.
• Familiarity with cloud connectivity and hybrid architectures.
• Relevant cloud certifications (e.g., AWS Solutions Architect, Azure Administrator).
• Data analytical skills – ability to interrogate, model and visualise large datasets to identify trends, cost drivers, or delivery risks.
• Experience in financial services or other highly regulated industries.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.