Industrial Applications Engineer

NATIONAL INSTRUMENTS SINGAPORE PTE LTD; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Flexible time off

Parental leave

Job summary

Emerson Singapore is seeking a Product or Applications professional to provide expert technical support, configuration, commissioning, training, and guidance to customers across Asia Pacific. You will work with global teams to deliver integrated solutions and excellent service.

The role requires experience in industrial instrumentation, strong communication, and willingness to travel regionally to support customers.

Qualifications

• Experience providing technical support, application engineering, commissioning, or related engineering services in an industrial environment.
• Knowledge of process instrumentation, automation technologies, or industrial systems.
• Ability to diagnose technical issues, evaluate solutions, and effectively communicate recommendations.

Responsibilities

• Provide remote and on-site technical support for customers throughout pre-sales and post-sales lifecycle.
• Configure, commission, and troubleshoot software and system solutions to meet customer objectives.
• Deliver technical training and knowledge sharing for customers and internal stakeholders.
• Collaborate with cross-functional teams to deliver integrated Emerson solutions.
• Support project pursuit activities by providing technical expertise for evaluations and implementations.
• Coordinate with business units to ensure seamless technical support and outcomes.
• Build trusted customer relationships by understanding needs and delivering high-quality support.
• Contribute to continuous improvement initiatives to enhance satisfaction and performance.
• Achieve SLA targets by timely, high-quality support and monitoring via internal metrics.
• Travel regionally across Asia Pacific and other locations as required.

Skills

Technical support

Instrumentation knowledge

Travel willingness

Collaboration

Communication skills

Education

Bachelor's degree in engineering

Job description

Emerson Singapore is seeking a Product or Applications professional to provide expert technical support, configuration, commissioning, training, and guidance to customers across Asia Pacific. You will work with global teams to deliver integrated solutions and excellent service.

The role requires experience in industrial instrumentation, strong communication, and willingness to travel regionally to support customers.