In-situ Machining Service Engineer

Wärtsilä; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Wärtsilä in Singapore is seeking an experienced In-situ Machining Service Engineer to join our field team. The role focuses on on-site machining, crankshaft and engine block repair, and providing technical guidance to customers in the marine and energy sectors.

You will work with cross-functional teams to ensure timely and high-quality service delivery while maintaining safety and compliance. Strong hands-on expertise in insitu machining and field service is essential for success in this

Qualifications

• Extensive practical experience in in-situ machining and repair.
• Experience with crankshaft and engine block repair onsite.
• Ability to assess technical issues in the field and propose repair solutions.

Responsibilities

• Perform on-site in-situ machining and repair tasks.
• Provide technical guidance and support to customers.
• Coordinate on-site activities with customers and service teams.
• Maintain accurate service records and reports.
• Promote safety and adhere to HSE requirements during onsite work.

Skills

In-situ machining

Crankshaft machining

Engine line boring

Metal stitching

Laser alignment

On-site service

Tools

None

Job description

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We are looking for experienced In-situ Machining Service Engineer to join our team in Singapore. Our team offers specialised, fast and reliable support, maintenance and repair services for customers operating equipment by multiple brands, both in the marine and energy sectors. This position is a permanent opportunity, and its location is Singapore. You will be expected to have some experience of the following:

Performs in-situ machining tasks such a crankshaft machining, engine line boring, metal stitching, laser alignment and other in-situ machining jobs in the field, contributing to the functionality of equipment and diagnosing and resolving technical issues in collaboration with the service team and customers.

Provides technical support and guidance to customers, enhancing their experience and ensuring the reliability of repair.

Collaborates across multiple customers, external stakeholders and cross-functional teams to coordinate on-site activities and share expertise, ensuring timely and efficient service delivery and contributing to service delivery excellence.

Participates in the continuous development of field service processes and methods by providing feedback on service processes and equipment performance, aiming for increased efficiency and customer satisfaction.

Maintains accurate records and reports of field service activities, ensuring compliance with company policies and customer requirements. Adheres to safety and quality standards.

Executes tasks with a direct impact on customer satisfaction and service quality within their own area of responsibility.

Knowledge and Experience: Possesses practical knowledge of crankshaft and engine block repair onsite and technical expertise in relevant equipment and systems.

Innovation and Change: Identifies and implements improvements to service processes based on operational performance and customer feedback. Solves technical issues based on established guidelines.

Teamwork and Leadership: Works independently and provides support to peers, contributing to the team's overall service delivery. Promotes a strong safety culture by ensuring compliance with HSE requirements, conducting risk assessments, and adhering to safe working practices during onsite service and repair activities.

Communication and Networking: Communicates effectively with customers and team members to resolve service issues and meet operational requirements.

To be successful in this role, we expect you to have:

Extensive practical experience in in-situ machining and repair, including crankshaft machining, engine line boring, metal stitching and laser alignment.

The ability to assess technical issues in the field, identify suitable repair solutions, and resolve problems in collaboration with customers and service teams.

Confidence working independently on site, while providing technical guidance and support to colleagues when needed.

Strong customer service skills and the ability to build effective working relationships with customers, external stakeholders, and cross-functional teams.

The ability to coordinate on-site activities and contribute to timely, efficient service delivery. Promotes a strong safety culture by ensuring compliance with HSE requirements, conducting risk assessments, and adhering to safe working practices during onsite service and repair activities.

Experience identifying and implementing improvements to service methods and processes, using operational feedback and customer input.

The ability to maintain accurate service records and reports, and to work in accordance with company policies and customer requirements.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .