In-situ Machining Service Engineer

Wartsila Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Wärtsilä Singapore Pte. Ltd. is seeking an experienced In-situ Machining Service Engineer to join our Singapore team.

You will perform on-site machining and repair tasks for marine and energy equipment, delivering reliable service and technical support to customers. The role requires hands-on expertise with crankshaft machining, engine line boring, metal stitching and laser alignment, plus the ability to coordinate with customers and cross-functional teams while maintaining HSE standards.

Qualifications

• Extensive hands-on experience in in-situ machining and repair on marine/industrial equipment.
• Expertise in crankshaft machining, engine line boring and laser alignment is essential.
• Strong customer service mindset and ability to coordinate on-site activities.
• Commitment to safety, quality standards and accurate field reporting.

Responsibilities

• Performs in-situ machining tasks such as crankshaft machining, engine line boring, metal stitching and laser alignment.
• Provides technical support and guidance to customers to ensure repair reliability.
• Coordinates with customers, external stakeholders and cross-functional teams for on-site service delivery.
• Contributes to continuous improvement of field service processes based on feedback.
• Maintains accurate records and reports of field service activities, adhering to safety and quality standards.
• Executes tasks with direct impact on customer satisfaction and service quality within own area of responsibility.

Skills

In-situ machining

Crankshaft machining

Engine line boring

Metal stitching

Laser alignment

Customer service

On-site coordination

Safety compliance

Job description

Job Description & Requirements

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world's most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for experienced In-situ Machining Service Engineer to join our team in Singapore. Our team offers specialised, fast and reliable support, maintenance and repair services for customers operating equipment by multiple brands, both in the marine and energy sectors. This position is a permanent opportunity, and its location is Singapore. You will be expected to have some experience of the following:

• Performs in-situ machining tasks such a crankshaft machining, engine line boring, metal stitching, laser alignment and other in-situ machining jobs in the field, contributing to the functionality of equipment and diagnosing and resolving technical issues in collaboration with the service team and customers.
• Provides technical support and guidance to customers, enhancing their experience and ensuring the reliability of repair.
• Collaborates across multiple customers, external stakeholders and cross-functional teams to coordinate on-site activities and share expertise, ensuring timely and efficient service delivery and contributing to service delivery excellence.
• Participates in the continuous development of field service processes and methods by providing feedback on service processes and equipment performance, aiming for increased efficiency and customer satisfaction.
• Maintains accurate records and reports of field service activities, ensuring compliance with company policies and customer requirements. Adheres to safety and quality standards.
• Executes tasks with a direct impact on customer satisfaction and service quality within their own area of responsibility.

Knowledge and Experience: Possesses practical knowledge of crankshaft and engine block repair onsite and technical expertise in relevant equipment and systems.

Innovation and Change: Identifies and implements improvements to service processes based on operational performance and customer feedback. Solves technical issues based on established guidelines.

Teamwork and Leadership: Works independently and provides support to peers, contributing to the team's overall service delivery. Promotes a strong safety culture by ensuring compliance with HSE requirements, conducting risk assessments, and adhering to safe working practices during onsite service and repair activities.

Communication and Networking: Communicates effectively with customers and team members to resolve service issues and meet operational requirements.

To be successful in this role, we expect you to have:

• Extensive practical experience in in-situ machining and repair, including crankshaft machining, engine line boring, metal stitching and laser alignment.
• The ability to assess technical issues in the field, identify suitable repair solutions, and resolve problems in collaboration with customers and service teams.
• Confidence working independently on site, while providing technical guidance and support to colleagues when needed.
• Strong customer service skills and the ability to build effective working relationships with customers, external stakeholders, and cross-functional teams.
• The ability to coordinate on-site activities and contribute to timely, efficient service delivery. Promotes a strong safety culture by ensuring compliance with HSE requirements, conducting risk assessments, and adhering to safe working practices during onsite service and repair activities.
• Experience identifying and implementing improvements to service methods and processes, using operational feedback and customer input.
• The ability to maintain accurate service records and reports, and to work in accordance with company policies and customer requirements.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the appli