In-Room Dining Supervisor: Luxury Service Leader

THE SINGAPORE RESORT & SPA; Singapore; Vor Ort; SGD 39.000 - 61.000; Vollzeit

Zusammenfassung

The Sofitel brand seeks a Heartist to support outlet operations, supervise associates, coordinate with kitchen and F&B, maintain stock and cleanliness, train new staff, and uphold five-star service standards.

Requirements include a Diploma in Tourism/Hospitality Management, at least 2 years in a similar role, fluent English, and proficiency in MS Office. A passion for excellence and guest satisfaction is essential.

Qualifikationen

• Diploma in Tourism / Hospitality Management.
• Minimum of 2 years of experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English.
• Proficient in MS Excel, Word, & PowerPoint.

Aufgaben

• Check and follow-up and maintenance of outlet.
• Assist in overseeing all associates during operations and ensure a smooth flow and consistent maintenance of standards to meet and exceed guest expectations.
• Liaise with kitchen, food, and beverage store departments, and work together as a team to provide guests with desirably high standards of food and beverage services.
• Check regularly on stock requisitions and ensure that stock is sufficed for operational needs.
• Check for stock and storage of proper supplies in all areas of the bar.
• Observes, guide and train new Heartist to equip them with the skills needed to perform their tasks/duties efficiently and effectively.
• Ensure a high standard of cleanliness and order of the service areas and that the condition of the furniture and equipment is maintained in the outlet.
• Supervise that guest checks are properly handled and Checks on float money

Kenntnisse

Diploma in Tourism/ Hospitality Mgmt

English proficiency

MS Excel

MS Word

PowerPoint

Ausbildung

Diploma in Tourism / Hospitality Management

Jobbeschreibung

The Sofitel brand seeks a Heartist to support outlet operations, supervise associates, coordinate with kitchen and F&B, maintain stock and cleanliness, train new staff, and uphold five-star service standards.

Requirements include a Diploma in Tourism/Hospitality Management, at least 2 years in a similar role, fluent English, and proficiency in MS Office. A passion for excellence and guest satisfaction is essential.