Implementation Project Manager

Epic; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Epic is seeking Implementation Project Managers for its integrated healthcare software suite in Singapore. You will coordinate the implementation and configuration at customer locations, working with customers and Epic’s internal project management team to ensure successful go-lives.

Responsibilities include guiding customer teams through build, system testing, end-user training and adoption, and monitoring project timelines and milestones to meet client expectations.

Qualifications

• Bachelor’s degree or higher in any major.
• 1+ years of Epic software implementation experience as an Application Project Manager or similar role, including go-live.
• Pass Epic’s standard pre-hire assessment test.
• Hold appropriate Epic software application certification.

Responsibilities

• Coordinate implementation and configuration of Epic software at customer locations.
• Work closely with customers and Epic’s internal project management team.
• Guide customers through build, system testing, end-user training and adoption.
• Monitor project timelines and key milestones within areas of ownership.

Skills

Interpersonal skills

Project management

Escalation handling

Education

Bachelor’s degree or higher

Job description

We are looking for Implementation Project Managers for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. The duties will include working closely with Epic’s customer(s) and Epic’s internal project management team to coordinate the implementation and configuration of the Epic software at customer location(s). This may include guiding customer counterparts through their build, system testing, end-user training, end-user adoption, and other implementation-related activities. They will monitor project timelines and key milestones within their areas of ownership.

Job requirements:

• Bachelor’s degree or higher (any major)
• 1+ years of Epic software implementation experience as an Application Project Manager, Technical Advisor, Application Manager or Application Coordinator, including experience through at least one software go-live
• Pass Epic’s standard pre-hire assessment test for the role
• Hold appropriate Epic software application certification

Other competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Demonstrated judgment in handling escalations