Implementation Project Manager

SAS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SAS is seeking an Implementation Project Manager to lead complex enterprise software implementations as the primary customer liaison, owning end-to-end delivery across scope, schedule, resources, budget, governance, risk, quality, and customer satisfaction.

This role involves defining engagement delivery approaches, managing stakeholders, and ensuring governance, financial accountability, and successful project closeout.

Qualifications

• 5 to 8 years of project management experience in application development or enterprise software implementation.
• Bachelor degree or above, preferably in Computer Science, Engineering, or quantitative discipline
• Demonstrated ownership of project governance, delivery, customer relationships, risk, and financial performance.
• Excellent communication, facilitation, organisation, problem-solving, and influencing capabilities.

Responsibilities

• Define the implementation, staffing, delivery approach, milestones, and governance model for each engagement.
• Control scope, schedule, resources, dependencies, and deliverables to meet contractual commitments.
• Act as the primary contact for customers and internal stakeholders, providing clear updates and managing expectations.
• Build trusted relationships and maintain strong customer satisfaction.
• Establish effective governance, change control, and delivery oversight.
• Assess and mitigate risks, particularly for financially significant, subcontracted, or new-solution projects.
• Own budgets, expenses, revenue forecasts, invoicing, receivables, and subcontractor costs.
• Contribute to quarterly revenue and margin targets and provide accurate progress, cost, and revenue forecasts.
• Deliver successful outcomes through project health checks, quality oversight, and customer satisfaction management.
• Complete project closeout, documentation, lessons learned, and skills inventory updates.
• Support regional consulting strategy, operational excellence, reusable frameworks, service offerings, staff development, and revenue growth.

Skills

Project governance

Stakeholder management

Communication

Problem-solving

Leadership

Financial management

Education

Bachelor's degree in Computer Science, Engineering, or quantitative discipline

Job description

We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

We are seeking an Implementation Project manager to Lead complex enterprise software implementations as the primary customer liaison, owning end-to-end delivery across scope, schedule, resources, budget, governance, risk, quality, and customer satisfaction in line with SAS standards and business objectives.

This is an opportunity to lead enterprise software engagements from initiation through closeout, integrating delivery governance, customer leadership, financial control, risk management, and quality oversight.

As an Implementation Project Manager, you will

Project Management and Governance

• Define the implementation, staffing, delivery approach, milestones, and governance model for each engagement.
• Control scope, schedule, resources, dependencies, and deliverables to meet contractual commitments.

Stakeholder Management

• Act as the primary contact for customers and internal stakeholders, providing clear updates and managing expectations.
• Build trusted relationships and maintain strong customer satisfaction.

Governance and Risk Management

• Establish effective governance, change control, and delivery oversight.
• Assess and mitigate risks, particularly for financially significant, subcontracted, or new-solution projects.

Financial Accountability

• Own budgets, expenses, revenue forecasts, invoicing, receivables, and subcontractor costs.
• Contribute to quarterly revenue and margin targets and provide accurate progress, cost, and revenue forecasts.

Customer Success and Quality

• Deliver successful outcomes through project health checks, quality oversight, and customer satisfaction management.
• Complete project closeout, documentation, lessons learned, and skills inventory updates.

Practice and Organizational Contribution

• Support regional consulting strategy, operational excellence, reusable frameworks, service offerings, staff development, and revenue growth.

Values

• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• 5 to 8 years of project management experience in application development or enterprise software implementation, including leadership of multiple workstreams.
• Bachelor degree or above, preferably in Computer Science, Engineering, or quantitative discipline
• Demonstrated ownership of project governance, delivery, customer relationships, risk, and financial performance.
• Excellent communication, facilitation, organisation, problem-solving, and influencing capabilities.

Preferred qualifications

• Working understanding of solution architecture and Data Management, Analytics, AI, Fraud, or Risk solutions; Banking or Financial Services experience preferred.
• PMP Certification

You are welcome here.

At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.