ICT Support Assistant Staff

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

V-SWIFT PTE. LTD. in Singapore seeks an ICT support assistant to manage school ICT devices, including iPads, loans, and inventory, with basic troubleshooting.

You will coordinate resource bookings, liaise with MDM vendors, upload content on Isomer Next, manage e-Broadcast operations, and provide AV support for events, plus photography and videography tasks.

Qualifications

• Diploma or ITE ICT qualification.
• Experience in school or ICT environment preferred.
• Basic troubleshooting and device management responsibilities.

Responsibilities

• Manage school ICT devices including iPads, loans and inventory.
• Coordinate ICT resource bookings and liaise with MDM vendors for updates/checks.
• Upload/manage school content on Isomer Next (announcements, newsletters, photos).
• Oversee e-Broadcast uploads, scheduling and delivery; basic troubleshooting.
• Provide photography and videography support for school events and basic editing.
• Provide AV support for events: microphones, projectors, sound systems and displays.
• Maintain accurate ICT asset records and report missing/damaged equipment.

Skills

AV setup

Content management

Troubleshooting

Education

Diploma or ITE ICT

Tools

MS Office

Google Workspace

DSLR photography

Audio mixing

HDMI projection

Job description

Job Scope

• Manage school ICT devices, including iPads, loans, inventory, and basic troubleshooting.
• Coordinate ICT resource bookings and liaise with MDM vendors for device updates and checks.
• Upload and manage school announcements, newsletters, photos, and other content on Isomer Next.
• Manage e-Broadcast uploads, scheduling, delivery, and basic troubleshooting.
• Provide photography and videography support for school events, including basic editing and archiving.
• Provide AV support for school events, including setup and operation of microphones, projectors, sound systems, and displays.
• Maintain accurate records of ICT assets and report any missing or damaged equipment.

Qualifications

Diploma holder in one of the local polytechnics; or ITE graduate (or that of Higher Nitec)

Technical Skills (all are required)

• Proficient in Microsoft Office applications
• Proficient in Google Workspace and Gmail
• Able to take photographs and videos using a DSLR camera
• Basic knowledge of audio mixing consoles, wireless microphone setups, and HDMI projection systems

The Personnel should also possess the following soft skills and preferably 1 year or more relevant experience in school or ICT related environment