ICT Executive |School |Rivervale

WSH Experts Pte Ltd; Singapore; On-site; SGD 26,000 - 42,000; Full time

Job summary

WSH Experts Pte Ltd is seeking an ICT/AVA Support Technician to help manage logistics, stock, and day-to-day IT/AVA operations in a school setting.

You will support infrastructure projects, vendor coordination, equipment maintenance, and on-site/online events. Familiarity with Chrome OS, Windows, and iOS devices is preferred to assist teachers and students.

Responsibilities

• Assist to manage and track all ICT/AVA resources and inventory with up-to-date documentation
• Stock-take and updates inventory records for school and audit purposes
• Maintain repair and loan records of ICT/AVA equipment
• Assist school-initiated ICT/AVA infrastructure projects, including providing progress report, manage vendors and contracts
• Gather ICT/AVA needs of the school
• Provide professional inputs and recommendation on ICT/AVA solutions that can meet the school’s need
• Implement preventive measures and maintenance for IT & AVA Equipment
• Assist Head of Department and ICT Associate/Manager in the preparation of all necessary administrative duties for the purchase and condemnation of AVA and ICT equipment
• Provide ICT/AVA/multimedia support for school events (on site and online streaming events)
• Assist in liaising with vendors for the maintenance and repairs of AVA and IT equipment
• Assist in troubleshooting and support for school-owned devices
• 1st level of troubleshooting of student-owned devices
• Understanding and support various operating system of student-owned devices (Chrome OS, IOS or Windows)
• Advising students on the proper use of student-owned device applications and online learning systems
• Supporting Home-Based Learning logistic loaning and school hotline help in terms of online learning portal or systems
• Checking and set-up of equipment used in classroom and for examinations such as portable speakers
• Assist in rectifying and identify equipment that requires maintenance work
• Troubleshooting of AV and IT equipment in classroom on a daily operation
• Providing support to teachers in the use of AV and IT equipment in classroom (e.g. Image and sound projection, observation video recording, School-owned device such as iPad and Chromebook support in classroom during lessons)
• Demonstrate comprehensive knowledge of Chrome OS and Chromebook functionality, including efficient navigation, app usage, file management, and troubleshooting, to support and enhance the educational experience in a school environment utilising Chromebooks as student devices)

Job description

Job Description

Job Description & RequirementsThe Services required are set out as follows:

1. Logistic and stock taking

• Assist to manage and track all non-SSOE ICT/AVA resources and inventory (e.g. iPad, Microsoft Surface Pro, Chromebook etc.) with up-to-date documentation
• Stock-take and updates inventory records for school and audit purposes
• Maintain repair and loan records of ICT/AVA equipment

2. Support daily operations (AVA & IT)

• Assist school-initiated ICT/AVA infrastructure projects, including providing progress report, manage vendors and contracts
• Gather ICT/AVA needs of the school
• Provide professional inputs and recommendation on ICT/AVA solutions that can meet the school’s need
• Implement preventive measures and maintenance for IT & AVA Equipment
• Assist Head of Department and ICT Associate/Manager in the preparation of all necessary administrative duties for the purchase and condemnation of AVA and ICT equipment
• Provide ICT/AVA/multimedia support for school events (e.g. on site and online streaming events)
• Assist in liaising with vendors for the maintenance and repairs of AVA and IT equipment
• Assist in troubleshooting and support for school-owned devices
• 1st level of troubleshooting of student-owned devices
• Understanding and support various operating system of student-owned devices (e.g. Chrome OS, IOS or Windows)
• Advising students on the proper use of student-owned device applications and online learning systems
• Supporting Home-Based Learning logistic loaning and school hotline help in terms of online learning portal or systems
• Checking and set-up of equipment used in classroom and for examinations such as portable speakers
• Assist in rectifying and identify equipment that requires maintenance work
• Troubleshooting of AV and IT equipment in classroom on a daily operation
• Providing support to teachers in the use of AV and IT equipment in classroom (e.g. Image and sound projection, observation video recording, School-owned device such as iPad and Chromebook support in classroom during lessons)
• Demonstrate comprehensive knowledge of Chrome OS and Chromebook functionality, including efficient navigation, app usage, file management, and troubleshooting, to support and enhance the educational experience in a school environment utilising Chromebooks as student devices.

Job Requirement

NA