Hybrid Store Operations Supervisor (Singapore)

ISLAND TEA CO.®; Singapore; Hybrid; SGD 55,000 - 85,000; Full time

Job summary

Island Tea Co.® in Singapore is seeking an Operations Supervisor / Store Manager / Assistant Store Manager to lead daily store operations in a hybrid role. You will schedule staff, manage inventory, handle cash, and uphold food safety and brand standards while delivering a consistent guest experience.

The ideal candidate has strong supervisory and analytical skills and a customer‑focused mindset. Join a multi-store brand with opportunities to drive sales, improve processes, and collaborate with

Qualifications

• Experience in supervising teams and managing staff performance.
• Inventory control and SOP adherence experience.
• Analytical review of sales data and store KPIs to identify improvements.
• Excellent communication with team, customers, and cross-functional partners.

Responsibilities

• Oversee day-to-day store operations and ensure smooth running.
• Schedule staff and manage shifts.
• Manage inventory and cash handling.
• Supervise and coach team members to meet standards.
• Monitor service quality and customer satisfaction.
• Drive sales performance to meet targets.
• Analyze store performance metrics and implement improvements.
• Coordinate with regional operations and supply chain teams.
• Support promotions and brand initiatives.
• Maintain a clean, safe, and welcoming store environment.

Skills

Supervisory skills

Team leadership

Coaching

Performance management

Operations management

Inventory control

Workflow coordination

SOP adherence

Analytical skills

Sales analytics

Communication skills

Retail operations

F&B hospitality ops

On-site Singapore

Customer service

Problem solving

Education

Diploma or degree in Business, Hospitality, Operations Management

Job description

Island Tea Co.® in Singapore is seeking an Operations Supervisor / Store Manager / Assistant Store Manager to lead daily store operations in a hybrid role. You will schedule staff, manage inventory, handle cash, and uphold food safety and brand standards while delivering a consistent guest experience.

The ideal candidate has strong supervisory and analytical skills and a customer‑focused mindset. Join a multi-store brand with opportunities to drive sales, improve processes, and collaborate with