Hybrid Payments Transformation Analyst

Infosys BPM Philippines; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Infosys BPM Philippines is seeking a Business Analyst with Banking and Payments experience to support transformation initiatives across payment platforms. You will work with business stakeholders, product owners, development teams, and QA to analyze requirements, document solutions, and assist delivery.

The role requires understanding of payment systems, ISO 20022 knowledge is desirable, and you will operate in a flexible, hybrid work environment with case-by-case scheduling.

Qualifications

• Bachelor’s or Master’s degree in Business, Finance, CS, Engineering or related discipline.
• Payments or banking certification is a plus.
• ISO 20022 knowledge desirable.
• Exposure to Agile/Scrum delivery methodology.
• Must communicate in English.

Responsibilities

• Elicit, analyze, document, and validate business requirements.
• Prepare BRDs, FRS, user stories and process flows.
• Conduct stakeholder interviews, workshops and walkthroughs.
• Support impact assessments for payment products and regulatory changes.
• Translate requirements into functional specs for dev/testing teams.
• Understand payment workflows across ACH/NACHA, RTP, RTGS, SWIFT, cross-border.
• Analyze payment lifecycle: initiation, routing, settlement, reconciliation, exceptions.
• Analyze payment failures and operational issues.
• Create business process maps, use cases, wireframes and workflows.
• Assist QA with test scenarios and cases; support SIT/UAT and rollout.

Skills

Strong analytical and problem-solving

Excellent verbal and written comms

Attention to detail

Ability to manage multiple priorities

Stakeholder management

Team collaboration and willingness to

Education

Master/ Bachelor’s degree

Tools

Jira

Confluence

Microsoft Excel

Visio / Lucidchart

SQL (basic)

PowerPoint

Job description

Infosys BPM Philippines is seeking a Business Analyst with Banking and Payments experience to support transformation initiatives across payment platforms. You will work with business stakeholders, product owners, development teams, and QA to analyze requirements, document solutions, and assist delivery.

The role requires understanding of payment systems, ISO 20022 knowledge is desirable, and you will operate in a flexible, hybrid work environment with case-by-case scheduling.