Hybrid IT & Digital Compliance Lead (Outlets & Web)

TAKAGI RAMEN PTE. LTD.; Singapore; Hybrid; SGD 36,000 - 40,000; Full time

Job summary

TAKAGI RAMEN PTE. LTD. is hiring a Systems Operations & Digital Compliance Executive in Singapore. The role bridges restaurant operations, IT infrastructure, digital compliance, and web management to ensure 100% uptime across outlets and protect brand standards.

You will manage WordPress/WooCommerce sites, plugins, domains, and security, while enforcing PDPA and PCI-DSS practices. Travel to islandwide outlets is required.

Qualifications

• 2–4 years of experience across IT support, web administration and customer operations.
• Experience with multi-outlet F&B or hospitality is preferred.
• Must understand PDPA and basic digital data handling practices.

Responsibilities

• Provide L1/L2 hardware and network support for POS terminals, KDS, printers, and cash drawers.
• Triage outlet network issues across LAN, switches, Wi‑Fi, and 4G/5G failover.
• Coordinate with vendors for repairs, loaners, and warranty claims.
• Manage websites and digital assets: updates, plugins, domain/DNS, backups, and uptime monitoring.

Skills

POS systems

Networking

WordPress/WooCommerce

DNS management

PCI-DSS familiarity

Data protection

Customer empathy

Tools

Suntoyo POS

Revel

Eats365

Aptito

Job description

TAKAGI RAMEN PTE. LTD. is hiring a Systems Operations & Digital Compliance Executive in Singapore. The role bridges restaurant operations, IT infrastructure, digital compliance, and web management to ensure 100% uptime across outlets and protect brand standards.

You will manage WordPress/WooCommerce sites, plugins, domains, and security, while enforcing PDPA and PCI-DSS practices. Travel to islandwide outlets is required.