Hybrid Digital Product Manager, Enablement Platform

HSBC Holdings plc; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Job summary

HSBC Life (Singapore) Pte. Ltd. seeks a Digital Product Manager for Digital Enablement in Singapore. You will drive platform roadmaps, gather requirements from business and technical teams, and coordinate deliverables across engineering, security and operations to ensure value and reliability.

The role requires 3–5 years in payment platforms or related areas, with strong communication, documentation and governance skills. A hybrid work model is supported.

Qualifications

• Degree or equivalent in information technology, computer science, engineering, business information systems, finance or related discipline.
• Agile, Scrum or project management certifications are advantageous.
• Experience interacting with business and technology stakeholders to capture requirements and drive delivery.

Responsibilities

• Support platform roadmap, priorities and delivery plans aligning with business value, customer impact, risk and feasibility.
• Gather, analyse and document requirements from stakeholders and translate into deliverables.
• Coordinate delivery across engineering, infrastructure, security, operations, vendors and business teams.
• Monitor platform performance, availability, incidents and user feedback; escalate and drive resolution.
• Support incident, problem, change and release management with governance and reporting.
• Maintain platform documentation, procedures, controls and risk records in line with security and compliance requirements.
• Assist with testing, release planning and governance reporting for platform changes.
• Identify opportunities to improve automation, user experience and operational efficiency across teams.

Skills

Communication

Analytical skills

Problem solving

Organizational skills

Prioritization

Attention to detail

Education

Degree in IT/CS/Engineering

Agile/Scrum certification (advantageous)

Tools

JIRA

Confluence

Job description

HSBC Life (Singapore) Pte. Ltd. seeks a Digital Product Manager for Digital Enablement in Singapore. You will drive platform roadmaps, gather requirements from business and technical teams, and coordinate deliverables across engineering, security and operations to ensure value and reliability.

The role requires 3–5 years in payment platforms or related areas, with strong communication, documentation and governance skills. A hybrid work model is supported.