Human Resources - Learning & Development (Tech) Off-Cycle Internship (Jan - Jun 27)

PwC International; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

PwC is seeking a Learning & Development Technology Intern to support digitalisation and automation within the L&D function. You will help embed GenAI tools, coordinate programmes, manage data, and enhance the learning experience for employees.

Working in L&D Technology & Projects, you will assist with LMS, digital platforms, automation initiatives, and data analysis to drive efficient operations across the firm.

Qualifications

• Pursuing a Bachelor’s degree in Computer Science, Information Systems or related disciplines.
• Strong interest in process automation and HR technology/digital transformation.
• Experience or coursework in Power Automate development.
• Basic familiarity with Power BI, Power Apps, SharePoint or Teams.
• Basic coding knowledge in JavaScript or HTML.

Responsibilities

• Support GenAI and automation initiatives in Learning & Development.
• Assist in implementing and optimising L&D technology solutions.
• Prepare and analyse training-related data and reports.
• Document workflows and troubleshoot L&D tech issues.
• Provide ad hoc support to L&D projects and initiatives.

Skills

Analytical thinking

Problem-solving

Communication

Interpersonal skills

Attention to detail

Independent work

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Power Automate

Power BI

Power Apps

SharePoint

Teams

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Intern/Trainee Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com. Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be. Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Key Responsibilities: PwC is moving towards having GenAI and automation as an instrumental pivot in the way we do things. As a Learning & Development (Tech) Intern, you will support our digitalisation and automation journey to embed GenAI tools and automate our operations based on the existing end-to-end training operations. You will get to learn and bring digital changes in the L&D function and enhance the overall team’s working experience and efficiency to coordinate programmes, manage data, and enhancement the learning experience for employees.

L&D Technology & Projects

• Support implementation and optimisation of L&D technology solutions (e.g. Learning Management Systems, digital learning platforms and tools)
• Participate in L&D tech-related projects, including process improvements and automation initiatives
• Execute GenAI solutions to daily operations within the department and with the benefits impacting firmwide
• Compile and analyse usage and engagement data to identify trends and opportunities to enhance learning solutions
• Work on documentation, workflows and troubleshooting related to L&D technologies

Data & Reporting

• Assist in preparing management and training reports (e.g. attendance, feedback, completion rates)
• Handle, manipulate and analyse training-related data responsibly
• Help monitor learning metrics and provide insights for continuous improvement

Team & Project Support

• Provide ad hoc support to the L&D team on various projects and initiatives
• Contribute ideas to enhance learner engagement and programme effectiveness
• Participate in internal meetings and discussions as a learning opportunity

What we are looking for:

• Students currently pursuing a Bachelor’sdegree in Computer Science, Information Systems or related disciplines are preferred.
• A strong interest in process automation, HR technology, digitaltransformationor low-code development.
• Experience or coursework in Microsoft Power Automate development, with a basic understanding of logic-based automation such as triggers,conditionsand loops.
• Analytical and problem-solving skills, with the ability to think logically and approach challenges in a structured way.
• Good communicationand interpersonal skills, with the ability to collaborate effectively with different stakeholders.
• A proactive mindset, with eagerness to learn and explore new tools and technologies independently.
• Strong attention to detail and the ability to document work clearly and accurately.
• Basic familiarity with tools such as Power BI, Power Apps,SharePointor Teams will beadvantageous.
• Basic coding knowledge in languages such as JavaScript or HTML will beadvantageous.
• Ability to work independently as well as collaboratively in a team environment.

• Required Skills Optional Skills Accepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well Being

Travel Requirements 0%

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.