Housing Services & Customer Admin Specialist

Government Technology Agency (GovTech); Singapore; On-site; SGD 33,000 - 67,000; Full time

Job summary

Government Technology Agency (GovTech) in Singapore seeks personnel to deliver high-quality services to HDB flat applicants and residents, advising on eligibility letters, flat sales, resale, and housing loans. The role includes document preparation, application processing, budgetary support, and IT solution testing.

Flexibility to take on duties based on manpower needs. Successful candidates will join a 1+1 year contract and work in the Singapore Public Service, contributing to housing and

Qualifications

• Have a passion for customer service.
• Have effective communication and interpersonal skills.
• Have critical thinking, excellent organisational and project management skills and resilient to pressure.
• Be meticulous, independent, numerate, and proficient in using Microsoft software.

Responsibilities

• Advise and interact with HDB flat applicants and residents on eligibility, sales, resale and housing loans.
• Prepare and verify documents, process applications, and provide budgeting support.
• Support IT solutions through user requirements preparation and acceptance testing.

Skills

Customer service

Communication

Interpersonal skills

Critical thinking

Organisational skills

Project management

Numeracy

Tools

Microsoft Office

Job description

Government Technology Agency (GovTech) in Singapore seeks personnel to deliver high-quality services to HDB flat applicants and residents, advising on eligibility letters, flat sales, resale, and housing loans. The role includes document preparation, application processing, budgetary support, and IT solution testing.

Flexibility to take on duties based on manpower needs. Successful candidates will join a 1+1 year contract and work in the Singapore Public Service, contributing to housing and