Housekeeping Supervisor

UEMS Group; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

UEMS Group invites applications for a hospital housekeeping supervisor who will oversee a team of housekeepers, ensuring strict infection-control standards and thorough cleaning of patient areas. The role includes rostering, training, and maintaining cleaning equipment and records.

The candidate should have at least 1 year of supervisory experience, strong communication skills, and the ability to work flexible shifts, including weekends and PH. MS Word/Excel proficiency is required.

Qualifications

• 1 year of supervisory experience in housekeeping or similar role.
• Strong service-oriented mindset and ability to communicate with staff and patients.
• Solid understanding of housekeeping processes and equipment operation.
• Willingness to perform shift work, PH and weekends as required.
• Proficiency in MS Word and MS Excel.

Responsibilities

• Supervise housekeepers during daily duties and shift rosters.
• Oversee cleaning, disinfection, and sanitation protocols in patient areas.
• Ensure high-touch surface cleaning and waste disposal are performed.
• Conduct regular checks of equipment, PPE usage, and hygiene practices.
• Maintain accurate records of cleaning activities and inventory usage.
• Address feedback and complaints from patients promptly and escalate when needed.
• Coordinate maintenance and repairs of cleaning equipment as required.
• Perform additional duties as assigned by supervisor.

Skills

Supervisory experience

Customer service

Communication skills

Housekeeping procedures

Cleaning equipment operation

Shift work flexibility

Tools

MS Word

MS Excel

Job description

Duties:

• To supervise the housekeepers in:

1. Cleaning/Disinfection of patient's bed upon transfer/discharge.

• Ensuring detailed cleaning and sanitization protocols within the assigned areas, adhering to strict infection control standards.
• Executing detailed cleaning of patient areas including:

1. all furniture, room fixtures & fittings
2. cleaning of underbeds
3. disinfection of all high touch surfaces
4. toilet washing
5. floor dusting & mopping
6. waste disposal

• Conduct regular roll-calls to ensure staff are properly attired and groomed. Communicate necessary information and updates during these sessions.
• Address and resolve feedback and complaints from customers promptly. Escalate issues to the superior when necessary.
• Ensure all cleaning equipment is cleaned, well-labelled, and in optimal working condition. Perform regular checks and coordinate maintenance or repairs as needed.
• Oversee the rostering, planning and scheduling of housekeeping tasks, ensuring efficient use of resources and timely completion of duties.
• Operate and maintain various cleaning machines and tools specific to hospital environments for project and periodic cleaning and disinfection.
• Conduct regular inspections and troubleshooting of equipment to ensure proper functionality. Report any issues to maintenance or management.
• Oversee inventory control of cleaning supplies, ensuring adequate stock levels of specialized disinfectants, sterilization agents, and other necessary materials.
• Ensure compliance with regulatory guidelines and hospital policies related to infection control and sanitation procedures, including PPE usage, hand hygiene, and other infection control practices.
• Maintain accurate records of cleaning activities, equipment maintenance, and inventory usage.
• Conduct investigation related to workplace safety, and operation incidents, including submission of reports
• Perform any other relevant duties as assigned by the superior, demonstrating flexibility and adaptability.

Job Requirements

• 1 year of supervisory experience in housekeeping, with a proven track record of leading a team effectively.
• Demonstrate strong service-oriented skills with the ability to communicate effectively with both staff and customers.
• Possess a solid understanding of housekeeping processes and procedures, including the operation and maintenance of cleaning machinery and equipment.
• Willing and able to perform shift work / PH / weekends as required.
• Proficient in MS Word and MS Excel.