Housekeeping Runner

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. is seeking a courteous housekeeping associate to assist in guest room service. You will place and deliver items to guest rooms, maintain cleanliness, and ensure a high level of guest satisfaction with professional interaction.

Responsibilities include restocking towels, toiletries, and amenities, following hotel policies, and assisting guests with special needs. The role requires physical stamina and the ability to lift up to 50 pounds.

Responsibilities

• Place items such as rollaway beds and refrigerators in guest rooms.
• Deliver towels, bathrobes and other items to guest rooms.
• Provide toiletries to guests (toothpaste, razors, shampoo).
• Deliver messages, mail, faxes, packages, flowers, sundry items, gifts to guest rooms.
• Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms.
• May deliver food, beverages or other amenities and assemble orders to go.
• Follow all company policies and procedures; report accidents and injuries to manager; maintain uniform and professional appearance.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge guests according to company standards; anticipate and address service needs; assist individuals with disabilities.
• Speak with others using clear and professional language; develop positive working relationships; support team to reach common goals.
• Comply with quality assurance expectations and standards; read and visually verify information; inspect tools, equipment for defects.
• Stand, sit, or walk for extended periods; move and lift objects up to 50 pounds; navigate stairs and service ramps.
• Perform other reasonable job duties as requested by Supervisors.

Job description

POSITION SUMMARY

Place requested items such as rollaway beds and refrigerators in guest rooms. Deliver extra towels, bathrobes, and other items to guest rooms. Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo. Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms. Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms. May deliver food, beverage or other amenities and assemble orders to go.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.