Duty Engineer (Hotel)

THE RITZ-CARLTON, MILLENIA SINGAPORE; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

THE RITZ-CARLTON, MILLENIA SINGAPORE is looking for a maintenance professional to address guest repair requests and ensure preventative maintenance on tools and equipment. The ideal candidate will communicate effectively with guests and maintain a clean and professional appearance while following safety procedures.

Responsibilities also include maintaining inventory, performing inspections, and ensuring adherence to company quality standards. Candidates must be able to lift and carry objects and move up and down stairs. Join us in providing top-tier service in a diverse and inclusive workplace.

Qualifications

• Ability to perform preventative maintenance on tools and equipment.
• Strong problem-solving skills to address maintenance issues.
• Good communication skills for guest interactions.

Responsibilities

• Respond and attend to guest repair requests.
• Perform visual inspections of tools and equipment.
• Maintain maintenance inventory and requisition parts.

Job description

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.