Housekeeping Coordinator

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

South Beach International Hotel Management Pte. Ltd. is seeking a dedicated Housekeeping professional to support daily operations and ensure rooms meet quality standards.

You will coordinate with Housekeeping, Engineering, Front Office and Laundry to streamline room status, cleaning priorities, and guest satisfaction. Responsibilities include updating room statuses, resolving discrepancies with Front Desk, and maintaining safety and confidentiality.

Responsibilities

• Run sold room reports, verify room status and prioritize room cleaning
• Coordinate with Housekeeping, Engineering, Front Office and Laundry to ensure smooth operations
• Document and resolve issues with discrepant rooms and update Front Desk
• Monitor and update Do Not Disturb lists and ensure timely cleaning of rooms
• Complete required Housekeeping paperwork and adhere to safety policies
• Assist in daily activities and support a positive guest experience

Job description

POSITION SUMMARY

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.


• Assist Housekeeping management in managing daily activities.


• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.


• Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff.


• Record, monitor, and update list of ‘Do Not Disturb' rooms.


• Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list.


• Complete required Housekeeping paperwork.


• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.


• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.


• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.


• Ensure adherence to quality expectations and standards.


• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.


• Speak with others using clear and professional language; prepare and review written documents accurately and completely.


• Enter and locate work-related information using computers.


• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


• Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.