Housekeeping Leader - Pre-Opening & Guest Experience

Nanyang Technological University; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Nanyang Technological University (NTU) seeks an experienced Housekeeping Manager for the NEC, overseen by the OCAS. The role leads the housekeeping team, sets standards, and ensures a premier guest experience across guest rooms, public areas, and back-of-house spaces.

Pre-opening duties include establishing procedures and training staff for NEC launch. Strong leadership, communication, and budgeting skills are essential to drive quality and operational efficiency.

Formación

• Bachelor’s degree in Sales & Marketing, Hotel Management or relevant discipline.
• Minimum 3–5 years of experience in housekeeping management within a hotel.
• Experience with accommodation/hotel pre-opening would be highly advantageous.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety and health regulations and standards.

Responsabilidades

• Create and implement housekeeping procedures and standards to ensure a clean, safe, and comfortable environment for guests and staff.
• Manage the daily activities of the housekeeping staff, including scheduling, training, and performance management.
• Ensure that all rooms and public spaces are cleaned and maintained to the highest standards.
• Accountable for departmental budgeting and P&L.
• Monitor the inventory of housekeeping supplies and equipment and make recommendations for purchases.
• Ensure compliance with all safety and health regulations and standards.
• Work with other departments to ensure the overall guest experience is positive and consistent.
• Participate in the recruitment and hiring process of new housekeeping staff.

Conocimientos

Leadership

Communication

Organizational skills

Attention to detail

Knowledge of cleaning products & tech

Problem-solving

Financial management

Customer centric

Educación

Bachelor’s degree in Sales & Marketing

Bachelor’s degree in Hotel Management

Diploma holders with extensive experience

Descripción del empleo

Nanyang Technological University (NTU) seeks an experienced Housekeeping Manager for the NEC, overseen by the OCAS. The role leads the housekeeping team, sets standards, and ensures a premier guest experience across guest rooms, public areas, and back-of-house spaces.

Pre-opening duties include establishing procedures and training staff for NEC launch. Strong leadership, communication, and budgeting skills are essential to drive quality and operational efficiency.