Household Manager / Personal Assistant - Private Residence Setting

SMTP CONSULT PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

SMTP Consult Pte. Ltd. in Singapore is seeking an experienced Personal Assistant/Executive Assistant to manage a private household. You will oversee daily operations, coordinate family schedules, and handle travel itineraries for multi-destination trips, all while maintaining strict confidentiality.

You will supervise household staff, liaise with vendors, manage budgets, and support the Principal with discretion and professionalism in a private residence environment.

Qualifications

• Minimum 5 years of experience as a Personal Assistant, Executive Assistant, or in a similar household management capacity.
• Proven track record managing complex schedules, multi-destination travel logistics, and household operations.
• Excellent team management skills and a people‑oriented personality, with the ability to build good relationships with household staff and vendors.
• Demonstrated ability to work with minimal supervision, exercising strong judgement and prioritisation.
• Impeccable discretion and ability to handle sensitive, private family matters with the utmost confidentiality.
• Good interpersonal and communication skills, with the ability to liaise comfortably with household staff, vendors, and family members of all ages.
• Strong organisational skills with meticulous attention to detail.
• Fluent in English and Chinese.

Responsibilities

• Oversee full household operations, ensuring the residence runs smoothly and efficiently at all times.
• Coordinate day-to-day schedules for family members (school runs, activities, tutoring, medical appointments, etc.).
• Plan and coordinate day-to-day travel logistics for the family, including flights, itineraries, visas, and ground transportation.
• Liaise with and supervise household staff (drivers, housekeepers, nannies, etc.), ensuring smooth coordination across the household team.
• Manage relationships with external vendors and service providers (contractors, maintenance, event planners, suppliers).
• Handle ad hoc personal errands and requests for the Principal and family members as needed.
• Maintain household budgets, expense tracking, and vendor invoicing where required.
• Act as a trusted point of contact for the household, exercising sound judgement and complete confidentiality on all family matters.
• Anticipate household and family needs proactively, resolving issues before they escal

Skills

Team leadership

Scheduling

Discretion

Interpersonal skills

Communication

Organizational skills

Adaptability

English/CN bilingual

Job description

Key Responsibilities:

• Oversee full household operations, ensuring the residence runs smoothly and efficiently at all times
• Coordinate day-to-day schedules for family members (school runs, activities, tutoring, medical appointments, etc.)
• Plan and coordinate day-to-day travel logistics for the family, including flights, itineraries, visas, and ground transportation
• Liaise with and supervise household staff (drivers, housekeepers, nannies, etc.), ensuring smooth coordination across the household team
• Manage relationships with external vendors and service providers (contractors, maintenance, event planners, suppliers)
• Handle ad hoc personal errands and requests for the Principal and family members as needed
• Maintain household budgets, expense tracking, and vendor invoicing where required
• Act as a trusted point of contact for the household, exercising sound judgement and complete confidentiality on all family matters
• Anticipate household and family needs proactively, resolving issues before they escal

Requirements:

• Minimum 5 years of experience as a Personal Assistant, Executive Assistant, or in a similar household management capacity; candidates with strong Hotel Concierge backgrounds will also be considered
• Proven track record managing complex schedules, multi-destination travel logistics, and household operations
• Excellent team management skills and a people-oriented personality, with the ability to build good relationships with household staff and vendors
• Demonstrated ability to work with minimal supervision, exercising strong judgement and prioritisation
• Impeccable discretion and ability to handle sensitive, private family matters with the utmost confidentiality
• Good interpersonal and communication skills, with the ability to liaise comfortably with household staff, vendors, and family members of all ages
• Strong organisational skills with meticulous attention to detail
• Flexible and adaptable, with the ability to respond calmly to last-minute changes or urgent requests
• Comfortable working closely within a private residence environment
• Fluent in English and Chinese, with the ability to communicate effectively with the Principal and household

EA License Name & License Number:

SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number:

Toh Qiu Wei (R23116260)