Hotel Sales & Relationship Leader

Moxy Hotels; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

The Sales & Marketing leadership role at Moxy Hotels Singapore focuses on soliciting and handling sales opportunities, ensuring timely handover for service delivery, and building long-term, value-based relationships to achieve sales objectives. You will drive personal sales goals while collaborating with internal teams to secure bookings and deliver memorable guest experiences.

Candidates typically hold a 2-year or 4-year degree in Business Admin, Marketing, or Hospitality, and bring relevant

Qualifications

• 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
• Or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

Responsibilities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Assists with managing and developing relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Assists in closing the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

Education

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Job description

The Sales & Marketing leadership role at Moxy Hotels Singapore focuses on soliciting and handling sales opportunities, ensuring timely handover for service delivery, and building long-term, value-based relationships to achieve sales objectives. You will drive personal sales goals while collaborating with internal teams to secure bookings and deliver memorable guest experiences.

Candidates typically hold a 2-year or 4-year degree in Business Admin, Marketing, or Hospitality, and bring relevant