Hotel Housekeeping Supervisor - Lead a Guest-First Team

MERCURE SINGAPORE BUGIS; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

MERCURE SINGAPORE BUGIS is seeking a dedicated Housekeeping Attendant to provide courteous service and maintain cleanliness across public areas and guestrooms. You will supervise room attendants, ensure compliance with cleanliness standards, and collaborate with other departments to ensure guest satisfaction.

The role requires the ability to multitask, strong interpersonal skills, and flexibility to work shifts, weekends, and public holidays.

Qualifications

• Minimum GCE ‘N’ level or higher with 1-2 years relevant work experience.
• Able to motivate staff, lead and guide a team.
• Competent in MS Office applications.
• Able to multi-task and detail oriented.
• Good interpersonal and communications skills.
• Able to work shift, weekends and public holidays.

Responsibilities

• Provide courteous and professional service at all times.
• Ensure cleanliness of public areas and guestrooms, maximizing guest satisfaction.
• Assign and supervise room attendants; inspect guest rooms and service areas for conformance.
• Maintain international cleanliness standards and product maintenance per hotel requirements.
• Maintain good working relationships with colleagues and other departments.
• Adhere to fire, hygiene, health and safety policies of the hotel.
• Keep records of activities such as Lost and Found, inventory, and rooming lists.
• Attend to guest requests and complaints and provide feedback when necessary.

Skills

Team leadership

Interpersonal skills

Multitasking

MS Office proficiency

Education

GCE N/O level or higher

Job description

MERCURE SINGAPORE BUGIS is seeking a dedicated Housekeeping Attendant to provide courteous service and maintain cleanliness across public areas and guestrooms. You will supervise room attendants, ensure compliance with cleanliness standards, and collaborate with other departments to ensure guest satisfaction.

The role requires the ability to multitask, strong interpersonal skills, and flexibility to work shifts, weekends, and public holidays.