Hotel Guest Services Agent – Telephone Operator

ANDAZ SINGAPORE; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Flexi benefits

Staff discount

Duty meals provided

Uniform provided

Applicable midnight allowance & OT

Free Hyatt Hotel stays

Job summary

ANDAZ SINGAPORE is seeking a Guest Services Officer – Telephone Operator to join their team in Singapore. The ideal candidate will possess G.C.E. 'O' levels and have strong communication and customer service skills.

No prior experience is needed, though 1-2 years in a hotel or call center is advantageous. Benefits include a 5-day work week, staff discounts, and exciting perks like free Hyatt Hotel stays.

Qualifications

• Minimum G.C.E. 'O' levels required.
• No prior experience needed, but 1-2 years in hotel or call centre operations preferred.
• Ability to work shifts, weekends, and public holidays.

Skills

Good communication

Telephone skills

Interpersonal skills

Customer relations/service skills

Familiarity with OPERA

PABX Systems

Mandarin speaking

Education

G.C.E. 'O' levels

Tools

MS Office

Email

Job description

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Customer Service, Hospitality, Telecommunications, Travel / Tourism, Others

ANDAZ SINGAPORE

Typically Replies in 30 Days

GSO - Telephone Operator

MCF-2026-1010274

ANDAZ SINGAPORE, 5 FRASER STREET 189354

Full Time

Fresh/entry level

1 year exp

Customer Service, Hospitality, Telecommunications, Travel / Tourism, Others

$2,600 to $2,600 Monthly 8 applications Posted 15 Jun 2026 Closed on 15 Jul 2026

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Interpersonal Skills

Property

Spa

Opera

Customer Satisfaction

Team Player

Customer Service

Directing

Hospitality

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