Guest Experience Duty Manager – Front Desk & Concierge
UOL CLAYMORE INVESTMENT PTE. LTD.
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Job summary
UOL CLAYMORE INVESTMENT PTE. LTD. is seeking a Duty Manager for the PAN PACIFIC ORCHARD in Singapore. This role involves overseeing guest arrivals and enhancing service quality at Front Desk, Concierge, and Bell services.
The ideal candidate should be a go-getter with at least 2 years of hospitality experience, excellent in conflict resolution, and proficient in OPERA Cloud. Join us in redefining the city's landscape!
Qualifications
- Minimum 2 years of experience in a similar role within the hospitality industry.
- Strong ability to handle guest feedback and requests.
- Excellent organizational and multitasking skills.
Responsibilities
- Oversee guest arrivals and departures effectively.
- Monitor the efficiency of all Front Desk and Concierge services.
- Prepare daily logs and operational reports.
Skills
Job description
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
Customer Service, Hospitality, Travel / Tourism
UOL CLAYMORE INVESTMENT PTE. LTD.
Typically Replies in 30 DaysPAN PACIFIC ORCHARD, 10 CLAYMORE ROAD 229540
Full Time
Manager
2 years exp
Customer Service, Hospitality, Travel / Tourism
$3,600 to $4,400 Monthly 25 applications Posted 15 Jun 2026 Closed on 15 Jul 2026See how you compare with other applicants
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Quality Auditing
Telephone Reception
coordinate with other business departments
Administration
Workflow Management
Attention to Detail
ARRIVAL CHECK
Front Office Operations
Work Under Pressure
Team Player
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