Hotel Front Desk: Guest Experience Agent

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 22,000 - 28,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. recruits a Hotel Receptionist to warmly welcome guests and manage check-in/check-out at the Nicol Highway location. You will handle guest inquiries, reservations, and routine front-desk duties in a fast-paced hospitality setting.

Shifts are 6 days a week with morning, afternoon, and night rotations. The role includes cashiering responsibilities and opportunities for staff development and progression within the hotel.

Responsibilities

• Provide guests with a friendly, accurate and efficient check-in/out following the company's policies and procedures.
• May perform room checks, reservations and public area checks as part of the hotel's operations.
• Staff development and potential promotion.
• Answer inquiries by guests (email/phone/counter) and render assistance while maintaining hospitality standards.
• Cashiering duties and maintain accurate cash float.

Job description

The Supreme HR Advisory Pte. Ltd. recruits a Hotel Receptionist to warmly welcome guests and manage check-in/check-out at the Nicol Highway location. You will handle guest inquiries, reservations, and routine front-desk duties in a fast-paced hospitality setting.

Shifts are 6 days a week with morning, afternoon, and night rotations. The role includes cashiering responsibilities and opportunities for staff development and progression within the hotel.