Hosting

5G-Starlink Pte.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Louis Vuitton in Singapore is seeking a proactive Host to create memorable experiences for clients. You will initiate client relationships, identify needs, and guide them to the right departments while maintaining a premium front-of-house ambience.

The role suits those who thrive in luxury retail, offering opportunities to advance in a fast-paced, customer-centric environment while upholding the brand's high standards and impeccable service.

Qualifications

• Excellent communication with a pleasant disposition.
• Passion for Louis Vuitton products and fashion.
• Adaptable, fast learner with client-centric mentality.
• Professional attitude with curiosity and empathy.
• Retail, hospitality, aviation or service experience is a plus.
• Able to work retail shifts including weekends and public holidays.

Responsibilities

• Greet incoming and departing clients with a genuine smile and eye contact.
• Provide accurate directions and guide clients to areas of interest.
• Address client queries and concerns in a courteous manner.
• Engage clients in small talk to build rapport.
• Communicate client needs to the relevant department.
• Notify the team about arrival of regular clients or appointments.
• Maintain a neat, organized front-of-house environment.
• Maintain a professional appearance in line with company standards.

Skills

Communication

Client-centric

Enthusiasm to learn

Professional attitude

Empathy

Retail experience

Job description

We are looking for highly motivated, client centric Hosts with a strong passion for creating memorable experiences for our Clients. As a Host, you will initiate the process on building a relationship with the Client by determining the Client's needs and offering direction to the appropriate departments. You will be the Client's first point of contact within the store and set the tone for their experience while they are with us.

This is an opportunity for those who thrive in a fast-paced environment, who understand the importance of creating memorable moments with Clients, and who have a passion to develop their career in a luxury retail environment.

Duties & Responsibilities

• Greet incoming and departing clients with a genuine smile and eye contact
• Provide accurate directions in leading the client in the area of interest
• Address clients' queries and concern in appropriate manner
• Able to engage clients in small conversation
• Communicate client needs to the relevant department
• Notify the team about the arrival of regular clients / appointments
• Maintain a neat, organized front-of-house environment
• Maintain a professional appearance in accordance with the standards of the company

PROFIL

Key Requirements

• Excellent communication skills with pleasant disposition
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
• Adaptable and a fast learner with client centric mentality
• Possess a professional attitude with a mindset of curiosity and empathy
• Prior work experience in retail, hospitality, aviation or service-related industry would be a plus
• Must be able to work retail shift hours including weekends & public holidays