Boutique Host (Customer Service) - No Sales Required - Luxury Retail

Quantum Leap Career Consultancy Pte Ltd; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

Luxury Goods Conglomerate is seeking a Host / Customer Service Executive to attend to VIP clients in-store and deliver an exceptional client experience. The role focuses on assessing client needs, responding promptly, and maintaining a positive store atmosphere.

Ideal candidates have at least 1 year in customer-facing roles, strong English communication, and a passion for luxury goods, with flexibility to work retail hours and shifts.

Qualifications

• Min. 1 year customer facing experience.
• Strong communication skills in English.
• Active listening and clear customer communication.
• Passion/interest in luxury goods.
• Willing to commit to retail working hours and shifts.

Responsibilities

• Attend to VIP clients and provide an outstanding in-store experience.
• Ensure smooth client flow and orientation throughout the journey in the store.

Skills

Customer facing

Communication

Active listening

Luxury goods passion

Retail shifts

Job description

Our client is one of the largest Luxury Goods Conglomerates, holding numerous luxury retail brands and has stores all over the world.

We are currently seeking a Host / Customer Service Executive to attend to our VIC (Very Important Clients) and provide them with an awesome client experience at their store And ensure a smooth client flow and orientation throughout their journey in the store by assessing their needs and being prompt and positive in responding to their concerns

Requirements

• Min. 1 year customer facing / handling experience.
• Strong communication skills in spoken English.
• Customer service drive with outstanding communication and active listening skills
• Possess a passion / interest in Luxury goods
• Willing to commit to retail working hours and shifts.
• Candidates with experience from Airline, Hospitality or Retail are an advantage.