Host / Hospitality Associate

Jigger & Pony Group; Singapore; On-site; SGD 17,000 - 25,000; Full time

Job summary

Jigger & Pony Group in Singapore is seeking a dynamic and personable Host to be the first point of contact for guests. You will set the tone for the guest experience, greet guests, seat them, and ensure a welcoming atmosphere.

This role requires strong English, a friendly personality, and the ability to multitask in a fast-paced environment. Training will be provided, and you will work closely with our front-of-house team to deliver memorable hospitality.

Qualifications

• Minimum 1 year of experience in a similar role in a fast-paced hospitality environment.
• Ability to multitask and stay composed in a fast-paced environment.
• Passion for hospitality and creating memorable guest experiences.
• Strong organizational skills with keen attention to detail.
• Willingness to learn – training will be provided.
• Converse in good English and proficient in service language.
• Team player and friendly personality.
• Positive attitude, proactive and highly engaged.

Responsibilities

• Warm Welcomes: Greet and seat guests while ensuring a positive first impression.
• Reservation Management: Handle reservations and walk-ins efficiently, optimizing seating arrangements to enhance guest satisfaction.
• Guest Engagement: Provide attentive service by regularly engaging with guests after seating, responding to inquiries, and ensuring a seamless experience.
• Ambiance Maintenance: Ensure the reception, dining and common areas are clean, organized, and inviting at all times.
• Problem Resolution: Address and resolve guest concerns promptly and professionally, enhancing overall satisfaction.

Skills

Customer service

Multitasking

Hospitality passion

Organization

Learnability

English proficiency

Team player

Job description

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprises of the following bars and restaurants:

Cocktail Bars-

• Jigger & Pony (No. 9 The World’s 50 Best Bars 2025, No. 3 Asia’s 50 Best Bars 2025)
• Gibson – Timeless cocktail bar balancing balances ingredient‑driven creativity with classics
• Live Twice – Cocktail bar inspired by mid-century modern Japan
• Pop City - Japanese-lifestyle cocktail bar in Singapore’s Central Business District
• Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta

Restaurants-

• Humpback – oyster bar and seafood bistro with a focused wine & cocktail list
• Caffe Fernet – Modern Italian restaurant bar with a view of the Marina Bay waterfront

We are seeking a dynamic and personable Host to be the first point of contact for our guests. This role is pivotal in setting the tone for the guest experience, ensuring each visitor feels welcomed, valued, and eager to return.

Job Description

Responsibilities:

• Warm Welcomes: Greet and seat guests while ensuring a positive first impression.
• Reservation Management: Handle reservations and walk-ins efficiently, optimizing seating arrangements to enhance guest satisfaction.
• Guest Engagement: Provide attentive service by regularly engaging with guests after seating, responding to inquiries, and ensuring a seamless experience.
• Ambiance Maintenance: Ensure the reception, dining and common areas are clean, organized, and inviting at all times.
• Problem Resolution: Address and resolve guest concerns promptly and professionally, enhancing overall satisfaction.

Job Requirements/Qualifications

• Minimum of 1 years of experience in a similar role within a fast-paced hospitality environment.
• Ability to multitask and stay composed in a fast-paced environment.
• Passion for hospitality and creating memorable guest experiences.
• Strong organizational skills with keen attention to detail.
• Willingness to learn with a positive mindset – training will be provided
• Converse in good English and proficient in service‑language
• Team player and friendly personality
• Positive attitude, proactive and highly engaged