Hospitality Host: Create Memorable Guest Moments

Jigger & Pony Group; Singapore; Sur place; SGD 17 000 - 25 000; Plein temps

Résumé du poste

Jigger & Pony Group in Singapore is seeking a dynamic and personable Host to be the first point of contact for guests. You will set the tone for the guest experience, greet guests, seat them, and ensure a welcoming atmosphere.

This role requires strong English, a friendly personality, and the ability to multitask in a fast-paced environment. Training will be provided, and you will work closely with our front-of-house team to deliver memorable hospitality.

Qualifications

• Minimum 1 year of experience in a similar role in a fast-paced hospitality environment.
• Ability to multitask and stay composed in a fast-paced environment.
• Passion for hospitality and creating memorable guest experiences.
• Strong organizational skills with keen attention to detail.
• Willingness to learn – training will be provided.
• Converse in good English and proficient in service language.
• Team player and friendly personality.
• Positive attitude, proactive and highly engaged.

Responsabilités

• Warm Welcomes: Greet and seat guests while ensuring a positive first impression.
• Reservation Management: Handle reservations and walk-ins efficiently, optimizing seating arrangements to enhance guest satisfaction.
• Guest Engagement: Provide attentive service by regularly engaging with guests after seating, responding to inquiries, and ensuring a seamless experience.
• Ambiance Maintenance: Ensure the reception, dining and common areas are clean, organized, and inviting at all times.
• Problem Resolution: Address and resolve guest concerns promptly and professionally, enhancing overall satisfaction.

Connaissances

Customer service

Multitasking

Hospitality passion

Organization

Learnability

English proficiency

Team player

Description du poste

Jigger & Pony Group in Singapore is seeking a dynamic and personable Host to be the first point of contact for guests. You will set the tone for the guest experience, greet guests, seat them, and ensure a welcoming atmosphere.

This role requires strong English, a friendly personality, and the ability to multitask in a fast-paced environment. Training will be provided, and you will work closely with our front-of-house team to deliver memorable hospitality.