Hospitality Operations Trainee: Guest Experience & Ops

VAREL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Varel Singapore invites ambitious individuals to join a Management Trainee – Hotel Operations programme. The program offers hands-on exposure across hotel departments, working with experienced leaders to learn and contribute while assuming increasing responsibilities and delivering memorable guest experiences that reflect the Tribute Portfolio brand.

You will support daily operations, uphold brand standards, and participate in events and operational projects, developing skills in service

Qualifications

• Diploma or degree in Hospitality Management, Hotel Management, Business Management, or a related discipline.
• Previous internship or work experience in a hotel or hospitality environment is an advantage.
• Strong passion for hospitality and genuine interest in building a long-term career in the hotel industry.
• Positive attitude, willingness to learn, and strong sense of responsibility.
• Good communication, interpersonal, and problem-solving skills.
• Strong organisational skills with the ability to prioritise and adapt in a fast-paced environment.
• A proactive and curious mindset with a willingness to learn across different areas of hotel operations.
• Strong team player who enjoys working with people from diverse backgrounds and departments.
• Able to start work within short notice
• Flexibility to work rotating shifts, including weekends and public holidays

Responsibilities

• Gain practical exposure to various hotel departments and day-to-day operations
• Support departmental leaders in ensuring smooth, efficient, and consistent operations
• Learn and uphold Marriott brand standards and the hotel's service standards
• Assist in delivering exceptional guest experiences across different touchpoints
• Support daily manpower planning, task allocation, and operational coordination
• Work closely with different departments to ensure seamless communication and operations

Skills

Strong communication

Team player

Problem solving

Customer service

Education

Diploma in Hospitality

Bachelor-like hospitality degree

Job description

Varel Singapore invites ambitious individuals to join a Management Trainee – Hotel Operations programme. The program offers hands-on exposure across hotel departments, working with experienced leaders to learn and contribute while assuming increasing responsibilities and delivering memorable guest experiences that reflect the Tribute Portfolio brand.

You will support daily operations, uphold brand standards, and participate in events and operational projects, developing skills in service