Hospitality Operations Trainee

RUMEL (SINGAPORE) PTE. LTD.

Singapore

On-site

SGD 28,000 - 38,000

Full time

14 days+

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Job summary

RUMEL (SINGAPORE) PTE. LTD. is seeking individuals to learn and support guest service, back-of-house routines, and outlet operations.

You will observe and assist with floor activities, coordinate with kitchen staff, monitor presentation and quality, and help ensure regulatory standards are met. Role involves inventory support, hygiene practices, cash handling, and participation in pre-shift meetings. You will shadow managers to understand workflows, budgeting, and compliance within a fast-paced

Responsibilities

Learn to deliver excellent guest experiences and handle customer inquiries and feedback.
Observe and assist in ensuring smooth floor operations during service hours.
Support coordination between service and kitchen teams to ensure efficiency.
Monitor food quality, presentation, and service standards under supervision.
Assist in inventory management, stock monitoring, and basic ordering processes.
Support hygiene, cleanliness, and safety practices according to company standards.
Learn to assist with daily sales settlement, cash handling, and end-of-day reporting.
Participate in pre-shift briefings and team meetings.
Shadow outlet managers to understand operational workflows, manpower planning, and outlet performance monitoring.
Gain exposure to financial and operational aspects of outlet management.
Learn to maintain brand standards and ensure compliance with regulatory requirements (e.g., SFA, SCDF).
Support regular inspections, audits, and follow-up actions.