Hospital Front Desk & Enquiries Assistant

Recruit Express Pte Ltd; Singapore; Hybrid; SGD 14,000 - 19,000; Full time

Job summary

Recruit Express Pte Ltd deploys you to a hospital setting in Novena as a Customer Service / Front Desk Assistant for a 3-month contract, renewable. You will respond to patients and visitors, handle inquiries, and assist with appointment-related questions during office hours across 5.25 days per week.

Salary is $12/hour with a professional, patient-centered service approach. Ideal candidates show strong communication skills, comfort with patients, and the ability to work in a fast-paced

Qualifications

• Excellent communication and interpersonal skills required.
• Comfortable interacting with patients and the public.
• Able to work in a fast-paced healthcare environment.

Responsibilities

• Attend to patients' and visitors' enquiries via phone and in person.
• Handle incoming calls and provide accurate information on hospital services and appointments.
• Assist patients with appointment-related enquiries and direct them to the relevant departments.
• Record and follow up on enquiries where necessary.
• Provide courteous and efficient customer service to patients and visitors.
• Perform basic administrative and data-entry duties.
• Assist with other ad-hoc duties assigned by the supervisor.

Skills

Communication

Interpersonal skills

Patient-focused

Job description

Recruit Express Pte Ltd deploys you to a hospital setting in Novena as a Customer Service / Front Desk Assistant for a 3-month contract, renewable. You will respond to patients and visitors, handle inquiries, and assist with appointment-related questions during office hours across 5.25 days per week.

Salary is $12/hour with a professional, patient-centered service approach. Ideal candidates show strong communication skills, comfort with patients, and the ability to work in a fast-paced