Home Care Co-ordinator

Active Global Respite Care Pte Ltd; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

15 days annual leave

Industry-specific training

Career development

Job summary

Active Global Respite Care Pte Ltd in Singapore is seeking a compassionate Care Coordinator to screen referrals, assess client needs, and develop individualized care plans for elderly clients in community or health-institution settings.

You will collaborate with doctors, nurses, therapists, and social workers, coordinate discharge and follow-up, ensure adherence to care plans, and support families with access to financial schemes and services.

Qualifications

• Diploma or bachelor’s degree in any field.

Responsibilities

• Screen and review referrals for medical, functional, and cognitive needs.
• Ensure care staff follow the referral source's plan and client needs.
• Follow up with clients to ensure long-term care plan is in place.
• Conduct home and hospital visits; travel may be required up to 70% of time.
• Refer clients to relevant services or healthcare providers when needed.
• Coordinate client care with doctors, nurses, therapists, MSWs, and HCAs.

Skills

Team player

Interpersonal skills

Empathy

Active listening

Education

Diploma or Bachelor's degree

Job description

Job Description

• Screen and review all *ICS* referrals for medical, functional, and cognitive conditions, and identify the client's care needs if the referral source has not already done so.
• Ensure *ICS* care staff provide care according to the referral source's care plan and the client's needs.
• Follow-up with *ICS* clients midway through the service as and when required to ensure they have a long term care plan.
• Conduct home and hospital visits for potential clients; these visits will account for about 70% of the time.
• Where necessary and applicable, refer the client and/or caregiver to relevant services or healthcare providers.
• Raise referrals for eligible clients via BRIGHT to required services; submit appeals or extensions where applicable.
• Assess and submit Household Means Testing application for clients.
• Conduct interRAI assessment and develop an individualised care plan.
• Work with referral sources on the client's discharge care plan.
• Coordinate client care with doctors, nurses, therapists, MSWs, and HCAs within the company.
• Advise clients on financial scheme applications.
• Handle client and referral source inquiries about the service.
• Assist with audit-related tasks when required.
• Handle any ad hoc tasks assigned by the Head of Home Care.

Preferred Skills

• Working experience with elderly in healthinstitutions or community settings will be anadvantage.
• Team player with good interpersonal andcommunication skills.
• Patient, gentle disposition with empathy andstrong listening skills.
• Exhibits positive mindset and maturity tocope with changes in a dynamicenvironment.

Qualifications:

Diploma or bachelor’s degree in any field.

• Benefits:
  • Great opportunity for career development in a growing market and company.
  • Industry-specific training and coaching by a highly experienced team.
  • 15 days annual leave.